Senior Executive

2 weeks ago


Noida, Uttar Pradesh, India Advent Global Solutions INC Full time
Job Description

Job Title : Senior Executive - Operations
Location : Noida
Experience : 1-2 Years
Skills : International Voice, Lead Generation, US Voice Process

Job Description :
Overall 2+ Years of Experience in BPO industry and at least 1+ year of US Sales/Lead Generation Voice process experience
Excellent people and interpersonal skills
Working experience in a call center handling outbound sales operations
Both graduates and undergraduates can apply
Tech-savvy with a good understanding of/ability to learn new technologies
Find creative solutions to effectively address customer concerns
Probing skills, as relevant to the issue and level of the caller
Find opportunities and suggest process improvements
Ability to empathize and work with customers in real-time to resolve issues.
Looking for your quick support in building a healthy pipeline for interviews.

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