Associate General Manager

4 weeks ago

Thrissur Cochin Kochi Ernakulam, India Xylem Learning App Full time
Job Description

We are seeking a results-driven Associate General Manager to lead a large inside sales operation. The ideal candidate will be responsible for driving revenue generation, managing team performance, and implementing strategic initiatives to optimize sales processes and ensure a high level of customer satisfaction.

Roles and Responsibilities

- Revenue Generation: Drive the achievement of overall sales targets across all assigned verticals through inside sales. Monitor and ensure a minimum of 90% attainment of revenue goals and at least 80% target achievement per vertical.
- Team Performance & Productivity: Manage the productivity of approximately 200 telecallers, ensuring a minimum of 10 calls/hour/telecaller and a lead conversion rate of at least 10%. Implement training and motivation strategies to improve performance.
- Leadership & Team Development: Oversee and support the performance of 6 Team Leaders and 4 Sales Managers. Ensure all Team Leaders achieve at least 90% of their targets and that all managers adhere to their performance goals.
- Process Optimization & Quality Control: Ensure full compliance with defined sales processes and SLAs (Service Level Agreements). Conduct regular audits, provide feedback, and aim for a customer satisfaction (CSAT) score of 85% or higher.
- Reporting & Strategic Input: Ensure timely, accurate, and error-free reporting of sales performance data. Contribute at least one actionable strategic recommendation per month to optimize sales strategy and revenue outcomes.

Skills Required

- A Bachelor's degree in Business Administration, Marketing, or a related field; an MBA is preferred.
- Proven experience in a similar sales leadership role.
- The ability to manage large teams of telecallers and sales managers.
- Strong analytical skills to monitor key metrics such as call volume, conversion rates, and revenue attainment.
- Expertise in process optimization, quality control, and improving customer satisfaction.
- Strategic thinking with the ability to provide actionable recommendations.

  • General Manager

    1 week ago

    Ernakulam, India Advise by RJ Full time

    Company Description Advise by RJ Legal Associates, a sister concern of RJ Legal Associates, is a professional services firm based in Ernakulam, Kerala. We specialize inregistrations, filings, compliances, and certificationsfor startups, micro, small, and medium enterprises (MSMEs). Our mission is to empower businesses with reliable compliance solutions and...

  • High Salary Operations Associate

    4 weeks ago

    Thrissur, Cochin / Kochi / Ernakulam, India Xylem Learning App Full time

    Job DescriptionWe are seeking an Operations Associate to support the day-to-day operational functions of an educational services company. The ideal candidate will be responsible for ensuring smooth backend processes and efficient service delivery by working closely with cross-functional teams.Roles and Responsibilities- Office Operations: Assist in managing...

  • Associate Sales Manager

    3 weeks ago

    Thrissur, Kerala, India Max Life Insurance Full time

    JOB DESCRIPTION Job Title Associate sales manager Band 5A Reporting To Centre Manager Department Bancassurance - Ujjivan TMB DCB SIB JOB SUMMARY Takes responsibility of fulfilling leads prospecting new business from salary segment of bank partner to close Protection and annuity business KEY RESPONSIBILITIES Lead generation at the time of...

  • General Manager

    1 week ago

    Ernakulam, India CORUS INFOTECH Full time

    General Manager – Business Development Location: (Your Office Location) Position Type: Full-time Job Summary: The General Manager – Business Development will be responsible for leading the organization's growth initiatives, identifying new business opportunities, building strong client relationships, and driving revenue generation strategies. This role...

  • General Manager

    1 week ago

    Ernakulam, India Enroute Corporate Solution Full time

    Hiring | General Manager – Hospital Operations | Kochi (Koothattukulam) Location:Kochi (Koothattukulam) Budget:Up to 35 LPA Industry:Healthcare / Hospital Management Employment Type:Full-Time About the Role We are looking for an experienced and visionaryGeneral Managerto lead operations across our growing hospital network. The ideal candidate will have a...

  • Business Associate Manager

    1 week ago

    Ernakulam, India Shriram Finance Limited Full time

    This job is provided by MANAGE BUSINESS ASSOCIATES FOR SHRIRAM FINANCE AND RECRUIT NEW BUSINESS ASSOCIATES FOR SHRIRAM FINANCE

  • Associate Sales Manager

    1 week ago

    India, Cochin / Kochi / Ernakulam Max Financial Services Full time

    Job Description Job Description Job Code: Position Associate Sales Manager - Bancassurance Reporting To Department Axis Function Axis Sales Location Band 5A We Stand for: Caring An imperative value that emphasises on individuals who are extremely compassionate and demonstrate respect for people. It is about being proactive to offer guidance...

  • General Manager

    1 week ago

    Ernakulam, India Evolux Solutions Full time

    We are seeking a highly experienced General Manager (Overseas) with a strong background in overseas consultancy and recruitment. The ideal candidate must have prior experience in overseas manpower consultancy and a proven track record in handling end-to-end recruitment operations. Key Responsibilities: * Oversee and manage day-to-day office operations and...

  • Business Develeopment Manager

    1 week ago

    Ernakulam, India Shriram Finance Limited Full time

    **Company Description Shriram Finance LtdRole Description** Managing Business Associates and managing the revenue generation of the team. which is by mentoring Business Associates to market and sell companies Deposits; Life & General Insurance Mutual fund and Health Insurance.

  • Business Development Associate

    1 week ago

    Ernakulam, India Quickplace Digital Full time

    Company Description Quickplace is the world leader in innovative workforce solutions, connecting human potential to the power of business. Quickplace serves both large and small organizations across all industry sectors through our brands and offerings: Experis, Manpower, and Talent Solutions. Role Description This is a full-time on-site role located in...