CRM (Client Relationship Manager) - Real Estate (Female)

2 weeks ago

Noida India Job24by7 Full time

Job Description Job Title: Client Relationship Manager Real Estate (Female) Location: Noida, Uttar Pradesh Experience Required: 3-7 Years Industry: Real Estate (Residential/Commercial) Job Summary: We are seeking a dynamic and customer-focused Client Relationship Manager with a strong background in real estate sales and leasing to manage client relationships, handle property transactions, and support sales operations. The ideal candidate will have excellent communication skills, a deep understanding of the real estate market, and a proven track record in handling clients through the entire sales/leasing lifecycle. Key Responsibilities: Client Relationship Management: - Build and maintain strong, long-lasting relationships with clients to ensure high customer satisfaction. - Act as a trusted consultant by understanding client needs and recommending suitable property solutions. - Maintain regular communication to nurture long-term client engagement. Sales & Leasing Operations: - Assist clients in buying, selling, or leasing residential and/or commercial properties. - Conduct site visits and explain key features and benefits of properties. - Facilitate price negotiations, offer presentations, and closing formalities. - Coordinate preparation of agreements, documentation, and legal paperwork. Lead Management & Follow-up: - Handle and respond to leads generated via online portals, walk-ins, referrals, or outbound marketing. - Maintain updated client records in the CRM system and ensure timely follow-ups. - Convert leads into qualified prospects through effective communication and persuasion. Market Awareness: - Stay up to date with local market trends, pricing, and new project launches. - Share insights with clients regarding property valuations, rental returns, and investment opportunities. Client Servicing & Coordination: - Act as a point of contact between clients and internal departments (legal, marketing, operations). - Ensure smooth coordination during documentation, registration, and post-sales processes. - Resolve client queries or concerns professionally and promptly. Reporting & Documentation: - Maintain accurate documentation of all client interactions, feedback, and progress. - Prepare and present regular reports on client engagement, property visits, and sales conversions to the management team. Key Skills Required: - Excellent Communication & Interpersonal Skills - Strong Negotiation & Persuasion Abilities - CRM Tools & Lead Management - Real Estate Sales & Leasing Knowledge - Deal Closure Expertise - Problem Solving & Client Servicing - Documentation & Reporting Qualifications: - Bachelor's degree in Business, Marketing, Real Estate, or a related field. - Minimum 3 years of experience in CRM, client servicing, or sales within the real estate sector. - Proficiency in CRM software and Microsoft Office tools.

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