Customer Experience Role

Company DescriptionOberoi Mall is Mumbai's premier shopping destination with over 117 stores, reflecting both luxury and affordability. Located on the Western Express Highway in Goregaon, the mall has been a key part of suburban Mumbai life since 2008. Originating from Oberoi Realty Ltd., Oberoi Mall is a one-stop destination for fun, food, fashion, and...

Company DescriptionFounded in 2006, JP Infra (Mumbai) Pvt. Ltd. is a renowned real estate development organization with a focus on creating high-end developments in Maharashtra. With a reputation for quality, efficiency, and trust, JP Infra has set new standards in the industry. The firm's portfolio includes commercial, retail and residential complexes, all...

Job Summary:The Customer Service & Experience Lead will be responsible for driving the company's vision of delivering world class customer engagement and support.This leader will build and scale a robust customer service function across multiple channels while designing experiences that strengthen trust, loyalty and advocacy among millions of users.This is a...

We are seeking a talented professional to fill the role of Customer Experience ManagerKey Responsibilities:Strategic Planning: Develop and implement strategies to enhance customer satisfaction and engagement.Customer Feedback: Collect, analyze, and respond to customer feedback in a timely manner.Tactical Execution: Collaborate with cross-functional teams to...

About the RoleWe are looking for enthusiastic and detail-oriented Customer Experience Executives to join our ORM Customer Service team. In this role, you will be responsible for managing customer interactions via email and social media platforms, ensuring timely resolution, and maintaining brand reputation. You will play a critical role in providing seamless...

Job Title: Customer Experience Specialist">Job Summary:">This role involves providing exceptional customer service and support to clients across various channels, including email, phone, and social media. The ideal candidate will have strong communication skills, a problem-solving attitude, and the ability to work collaboratively as part of a team.">Key...

The role involves delivering exceptional customer experiences and connecting people with the solutions they need.Key Responsibilities:Establish effective communication channels with customers via various contact methodsFurnish accurate and informed responses to product-related inquiriesCollaborate with internal teams to meet customer...

Job Title:We are seeking a highly skilled and dedicated Customer Experience Associate to join our team.About the Role:The Customer Experience Associate will be responsible for delivering exceptional customer service, ensuring customer satisfaction, and driving business growth.Key Responsibilities:Respond to customer inquiries and concerns in a timely and...

Job Title: Customer Experience LeadAbout the Role:We are seeking an experienced leader to oversee customer service operations, driving efficiency and satisfaction.Key Responsibilities:Manage day-to-day customer service operations, ensuring maximum efficiency and customer satisfaction.Lead and manage a team of customer service professionals, setting...

About UsWe are transforming the way brands manage customer experience through our powerful omnichannel platform built on social listening, analytics, and reporting.About the RoleTransforming Customer ExperienceOmnichannel Platform DevelopmentSocial Listening and AnalyticsWe are seeking an individual who can help us drive business growth by leveraging our...