Front Office Assistant

23 hours ago

Agonda GA IN Kish Hospitality Consultant Full time

Kish Hospitality Consultant is currently hiring for the position of Front Office Assistant for a boutique resort in old Goa Responsibilities 1 Assist the Front Office Assistant in managing all front desk operations 2 Greet and welcome guests upon their arrival and provide them with information about the resort and surrounding area 3 Handle guest check-ins and check-outs efficiently and accurately 4 Respond to guest inquiries complaints and requests in a timely and professional manner 5 Assist in reservation management including inputting and updating guest information in the system 6 Ensure the lobby and reception area are clean tidy and presentable at all times 7 Provide administrative support including answering phone calls taking messages and handling mail and packages 8 Process financial transactions including collecting payment issuing receipts and balancing cash 9 Collaborate with housekeeping and maintenance departments to address guest needs and resolve any issues 10 Maintain a positive and friendly attitude towards guests colleagues and management Requirements 1 Previous experience in a front office or customer service role is preferred 2 Excellent communication and interpersonal skills 3 Familiarity with hotel management software such as Opera or Fidelio is a plus 4 Strong organizational and multitasking abilities 5 Ability to work well under pressure in a fast-paced environment 6 Flexibility to work various shifts including nights weekends and holidays 7 Fluency in English and local language 8 A diploma or certificate in Hotel Management or a related field is desirable 9 Must be willing to relocate to Vingurla Sindhudurg Maharashtra If you are a driven and passionate hospitality professional please submit your application including your resume and cover letter to info kishhosputality comWhatsApp 7770083354 Call 91 90679 30661 Job Types Full-time Permanent Pay 150 000 00 - 280 000 00 per year Benefits Flexible schedule Food provided Health insurance Life insurance Paid sick time Paid time off Provident Fund Education Bachelor s Preferred Experience Front Office Assistant in 5 Hotels 2 years Required total work 4 years Required License Certification Hotel Management Diploma BHM Degree Preferred Work Location In person

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