3 Days Left Front Office Executive

Front Office Executive Duties and Responsibilities 1 Greeting and welcoming visitors guests and clients 2 Handling the reception area and ensuring it is clean and tidy 3 Answering and directing incoming calls to the appropriate personnel 4 Responding to inquiries and providing information or directions 5 Managing appointments and scheduling meetings 6 Handling incoming and outgoing mail and packages 7 Assisting in administrative duties such as filing data entry and updating records 8 Ensuring office operations are smooth and efficient 9 Coordinating with other departments as needed 10 Performing other duties as assigned by the management Responsibilities - 1 Welcoming guests and providing them with a hospitable experience 2 Answering and directing incoming calls to the appropriate personnel 3 Maintaining a clean and organized front desk area 4 Handling guest complaints or concerns in a professional and timely manner 5 Providing guests with all necessary information regarding the hotel and its amenities 6 Managing reservations and coordinating with housekeeping and maintenance staff to ensure rooms are prepared for guests 7 Processing payments and ensuring accuracy in accounting 8 Utilizing hotel software and electronic filing systems to maintain records 9 Managing email and physical mail correspondence 10 Providing administrative support to other departments as needed Collaboration Skills 1 Ability to communicate effectively with team members clients and vendors 2 Team player who can collaborate with others to meet goals and deadlines 3 Excellent interpersonal skills and ability to work well with diverse groups of people 4 Openness to feedback and willingness to provide constructive feedback 5 Good problem-solving skills and ability to think creatively 6 Flexible and adaptable to changing situations 7 Good negotiation and conflict resolution skills 8 Ability to prioritize tasks and manage time effectively 9 Good organizational skills and attention to detail 10 Positive attitude and willingness to learn and grow Education and Qualifications - 1 Bachelor s Degree in Hotel Management any related field 2 At least 2-3 years of experience in a front desk or administrative role 3 Proficient in Microsoft Office Suite 4 Experience with handling a multi-line phone system 5 Excellent written and verbal communication skills 6 Proven ability to provide exceptional customer service 7 Ability to work in a fast-paced environment with multiple priorities 8 Knowledge of office equipment and procedures 9 Familiarity with front office systems and software 10 A professional demeanor and appearance In addition to these responsibilities as a Front Office Executive at Kish Hospitality Consultant you will be expected to collaborate effectively with other team members and provide exceptional customer service to guests You will need to have strong organizational communication and customer service skills Experience in the hospitality industry is preferred A Bachelor s degree in Hospitality Management or a related field is also desirable Interested candidate may apply at kishteamgoa gmail com or WhatsApp 8669574085 Call 91 90679 30661 Job Types Full-time Permanent Pay 180 000 00 - 300 000 00 per year Benefits Commuter assistance Food provided Health insurance Leave encashment Paid sick time Paid time off Provident Fund Ability to commute relocate Agonda Goa Reliably commute or planning to relocate before starting work Required Education Bachelor s Required Experience total work 3 years Required Hotel 3 years Required Language English Required Hindi Required Work Location In person