Application Specialist

Job Description

JOB DESCRIPTION

Level Application Specialist (MSOL - Level Instruments)

Business Group: Measurement Solutions (MSOL)

Primary Work Location: Powai - Mumbai Region

Job Summary:

We are seeking a dynamic and technically proficient LevelApplication Specialist to support our Proposal, Sales, Service teams & customers across India. This role demands a hands-on professional who can provide in-depth technical and application knowledge, coordinate with Asia Pacific & Global teams, and engage with customers to ensure successful product application and resolution of technical issues & supporting the business growth initiatives.

Key Responsibilities:

1. Technical & Application Support

- Provide in-depth product knowledge and application guidance to internal teams (Proposal, Sales, and Service).
- Assist in the preparation of technical proposals, product selections, and recommendations based on the experience.
- Conduct technical and application training.

2. Customer Site Engagement

- Travel to regions & customer sites for pre-sales technical discussions and product/application reviews & presentations.
- Support the service team during site commissioning and troubleshooting tasks.

3. Coordination with Asia Pacific & Global Teams

- Act as a point of contact between India team, Asia Pacific & Global team for application, technical issues & product failures.
- Facilitate the resolution of complex technical issues, product quality issues that require AP/ Global input.
- Coordinate technical documentation, design clarifications, and product customizations

4. Field Readiness & Physical Involvement

- Participate in site inspections, performing Demo at customer site including climbing process tanks or accessing elevated equipment, as required.
- Ensure proper safety procedures and PPE usage during all site visits

5. Internal Training & Knowledge Sharing

- Conduct face to face as well as online product training sessions and application workshops.
- Participate into Marketing Events.
- Maintain up-to-date product documentation and share updates regarding new developments or changes in product features.

Who You Are:

You passionately support the team, collaborate with all stakeholders to bring the resolution. Enjoy traveling to extend the support to sales/ customer and drive business initiatives. You adjust communication content and style to meet the needs of diverse partners. You always keep the end in sight puts in extra effort to meet deadlines.

For This Role, You Will Need:

- 5-10 years relevant experience
- Solid understanding of Level Instrument Knowledge.
- Travel across the country to support the team & drive business initiatives.
- Visit customer site, climbing the process tanks as job demands

Preferred Qualifications & Experience that Set You Apart:

- Diploma/BE in Instrumentation/Electronics with 5 to 10 years of experience
- Through knowledge of Level measurement Devices, Radar Technology, Level Switch Technology
- Through knowledge and hands on experience in Installation, Commissioning of Radars and Switches in various Industries like Refinery, Oil & Gas, Chemical , Life Science, Water, Metal, Cement, F&B.

Competencies Required:

- Technical Savvy
- Customer Focus
- Collaborates
- Drive Results
- Communicate Effectively

Our Culture & Commitment to You At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.