IT Application Specialist

3 weeks ago

Mumbai, India NauticFleet Full time

Job Title: IT Application Specialist

Location: Mumbai

About the Role:

We are seeking a proactive IT Application Specialist with experience in maritime IT systems to support, manage, and enhance our application ecosystem. This role will focus on PAL and Vessel PAL integration, IT-related procurement processes, user support, and training for both shore-based and vessel staff. The candidate will act as the bridge between business users, IT teams, and vendors to ensure seamless system operations.

Key Responsibilities:

Application Management & Support

  • Administer and support PAL and Vessel PAL applications, ensuring smooth integration across shore and fleet operations.
  • Provide first-line support for IT applications and troubleshooting system-related issues.

Procurement & Financials

  • Create and manage Purchase Orders (POs) for IT-related invoices and track budget allocations for IT applications.
  • Coordinate with vendors and finance teams to ensure timely payment processing.

System Testing & Deployment

  • Collaborate with IT and vendors to test new features, patches, and upgrades in the
    UAT (User Acceptance Testing)
    environment.
  • Document test results and support deployment into production.

Training & Knowledge Sharing

  • Conduct user training sessions for shore-based and vessel staff on PAL and related IT applications.
  • Prepare user manuals, SOPs, and training materials to enhance application adoption.

Continuous Improvement

  • Identify opportunities to optimize processes through application enhancements.
  • Work closely with internal stakeholders to gather requirements and propose effective IT solutions.

Report to:- IT Head

Minimum Experience:- 3-5 years of relevant work experience within the maritime industry

Minimum Qualifications

  • Bachelor's degree in
    information technology, Maritime Studies
    , or related field.
  • Hands-on experience with
    PAL, Vessel PAL integration
    , or maritime ERP systems.
  • Strong knowledge of IT procurement processes (PO creation, invoice handling).
  • Familiarity with UAT testing methodologies and software deployment cycles.

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