▷ (3 Days Left) International BPO Voice Process Jobs Opening in Spancore at Saibaba Colony, Thiruvenkatasamy Road, Thondamuthur Rd, CoimbatoreLess
2 weeks ago
Key Responsibilities Customer Interaction Handle inbound or outbound calls professionally with customers located in international markets. Greet customers politely, listen actively, and understand their concerns or requirements. Provide accurate information about products, services, billing, or processes. Respond to queries and resolve customer issues effectively within defined timelines. Problem-Solving and Resolution Troubleshoot technical issues (if part of a technical process). Provide step-by-step assistance or escalate issues to higher levels when necessary. Ensure that customer concerns are addressed fully and with empathy. Follow up with customers when required to ensure complete satisfaction. Sales and Upselling Pitch products or services to potential customers during outbound calls. Highlight key benefits and features to encourage purchase decisions. Cross-sell or upsell additional services based on customer needs. Meet or exceed individual and team sales targets. Documentation and Reporting Record details of customer interactions, queries, complaints, and feedback in CRM systems. Maintain accurate call logs and update records for future reference. Prepare basic reports on call outcomes, customer feedback, and performance metrics. Quality and Compliance Follow company policies, call scripts, and standard operating procedures (SOPs). Ensure compliance with data protection and privacy laws such as GDPR (for European clients) or HIPAA (for healthcare processes in the US). Adhere to quality benchmarks and customer service standards. Team Collaboration Coordinate with team leaders, quality analysts, and trainers to improve performance. Share customer insights and suggestions to improve processes. Contribute positively to team discussions, meetings, and training sessions.More information about this International BPO Voice Process JobPlease go through the below FAQs to get all answers related to the given International BPO Voice Process jobWhat are the job requirements to apply for this International BPO Voice Process job position? Ans: A candidate must have a minimum of fresher as an International BPO Voice Process What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE) What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This International BPO Voice Process is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the International BPO Voice Process position? Ans: There are immediate 1 job openings for International BPO Voice Process in our Organisation.
12th Pass (HSE)
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Coimbatore, India Spancore Technology Full timeImmediate Opening at Spancore Technology – BPO Voice Process! Are you looking to start or grow your career in the BPO industry? Join Spancore Technology, a fast-growing company offering exciting opportunities in Voice Process roles! Job Location: Gandhipuram, CoimbatoreThe ideal candidate will handle inbound and outbound calls, assist customers with...
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Coimbatore, India Spancore Full timeImmediate Opening – US Voice Process Job Location: Gandhipuram, Coimbatore What is the job role? We are hiring for the US Voice Process, which involves handling outbound/inbound calls to assist customers based in the United States. The role focuses on customer service, support, or sales, depending on the project. Who can apply? Freshers and experienced...
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Coimbatore, India Spancore Technology Full timeWe're Hiring! | BPO Voice Process | Spancore Technology – Coimbatore Are you ready to launch your career in the BPO industry? Join Spancore Technology, a fast-growing company located in Gandhipuram, Coimbatore!Key Responsibilities1. Customer Interaction Handle inbound and outbound calls in a professional and polite manner. Understand customer...
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Coimbatore, India Spancore Technology Full timeJob Opening – BPO Voice Process ExecutiveJob Location: Gandhipuram, CoimbatoreWe are hiring for BPO Voice Process Executive who will handle customer interactions via voice calls.This is a Voice Process job.Qualifications required* Minimum 12th pass or any graduate* Good communication skills (English or regional languages)* Freshers and experienced...
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Coimbatore, India Spancore Full timeKey Responsibilities Customer Interaction and Support Answer inbound and outbound calls, emails, or chat messages promptly and professionally. Provide accurate information about products, services, policies, and procedures. Guide customers through troubleshooting steps to resolve technical or service-related issues. Problem Resolution Listen actively to...
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Coimbatore, India Spancore Full timeImmediate Job Opening – BPO Voice Process Job Location: Gandhipuram, CoimbatoreKey Responsibilities1. Handling Customer Calls Attend inbound calls from customers to resolve their queries and provide relevant information. Make outbound calls for telemarketing, lead generation, surveys, or customer feedback collection. Manage high call volumes efficiently...
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Coimbatore, India Spancore Full timeImmediate Openings: Data Entry (Non-Voice) at Spancore Technology!Are you meticulous, organized, and have a good eye for detail? Spancore Technology in Gandhipuram, Coimbatore is currently hiring for our Data Entry (Non-Voice) process!This is a fantastic opportunity for anyone who is comfortable with computers and enjoys working with data. No phone calls,...
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Coimbatore, India Spancore Full timeJob Opportunity – US Voice Process at Spancore Tech, Coimbatore Location: Gandhipuram, CoimbatoreJob Description:Handle inbound/outbound calls with US-based clients for support, sales, or service.Address customer queries, resolve issues, and provide timely assistance.Maintain call quality, accurate records, and follow company guidelines.Achieve...
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Coimbatore, India Spancore technology Full timeSpancore Technology’s BPO Voice Process hiring in Coimbatore:---Key Responsibilities: 1. Inbound Process Responsibilities: Handle incoming calls from customers and address their concerns or queries. Assist customers with service-related inquiries, technical support, complaints, billing issues, or order tracking. Maintain a calm, courteous tone during...
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US Voice Process
2 weeks ago
Coimbatore, India Spancore Technology Full timeWe’re Hiring – US Voice Process - Night Shift Location: Gandhipuram, Coimbatore Kick-start your career in international voice support with Spancore Technology, a fast-growing BPO company in Coimbatore!Key Responsibilities1. Customer Interaction Handle inbound and outbound calls with US-based customers in a professional manner. Understand customer queries...
