US Voice Process
22 hours ago
We’re Hiring – US Voice Process - Night Shift Location: Gandhipuram, Coimbatore Kick-start your career in international voice support with Spancore Technology, a fast-growing BPO company in CoimbatoreKey Responsibilities1. Customer Interaction Handle inbound and outbound calls with US-based customers in a professional manner. Understand customer queries and provide accurate, relevant, and timely solutions. Build and maintain positive relationships with clients by ensuring a high level of customer satisfaction. Handle sensitive customer information with confidentiality and accuracy. 2. Problem Solving & Issue Resolution Diagnose and resolve customer issues related to products, services, billing, or technical queries. Escalate unresolved cases to senior support teams or supervisors when required. Follow standard operating procedures (SOPs) and company guidelines to ensure service quality. 3. Process Adherence Maintain compliance with company policies, data protection laws, and US regulations. Accurately document customer interactions, feedback, and solutions in CRM systems. Adhere to Service Level Agreements (SLAs), quality benchmarks, and process guidelines. 4. Sales & Upselling Promote additional products and services when relevant, following company guidelines. Cross-sell and upsell services based on customer needs to achieve performance targets. Meet monthly and quarterly sales goals when applicable to the process. 5. Performance & Reporting Maintain productivity targets, call handling time, and quality scores. Prepare and submit daily, weekly, and monthly reports as required. Provide customer insights and feedback to improve service quality and processes. More information about this US Voice Process - Night Shift JobPlease go through the below FAQs to get all answers related to the given US Voice Process - Night Shift jobWhat are the job requirements to apply for this US Voice Process - Night Shift job position? Ans: A candidate must have a minimum of 0 to 3+ year experience as an US Voice Process - Night Shift What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE) What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This US Voice Process - Night Shift is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the US Voice Process - Night Shift position? Ans: There are immediate 1 job openings for US Voice Process - Night Shift in our Organisation.
12th Pass (HSE)
-
US Voice Process
1 week ago
Coimbatore, Tamil Nadu, India Spancore Technology Full timeWe're Hiring – US Voice Process - Night Shift Location: Gandhipuram, Coimbatore Kick-start your career in international voice support with Spancore Technology, a fast-growing BPO company in CoimbatoreKey Responsibilities1. Customer Interaction Handle inbound and outbound calls with US-based customers in a professional manner. Understand customer queries...
-
Tamil Voice Process
1 week ago
Gandhipuram, Coimbatore, Tamil Nadu, India Tamil Voice Process Full time**Work from home** Work for your flexible time Salary - 10000 - 100000 per month Time - 3 to 4 hours Performance based salary Work for your free time **Job Types**: Full-time, Part-time, Permanent, Fresher, Volunteer **Salary**: ₹10,000.00 - ₹100,000.00 per month Expected hours: 4 per week **Benefits**: - Flexible schedule - Work from...
-
Us Voice Process
1 week ago
Coimbatore, Tamil Nadu, India juniper consultancy services Full timeUS Voice Process Mandatory: - Need Excellent Communication Experience: 0 - 3 Years Budget: 3.5 L PA **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹10,000.00 per month **Benefits**: - Paid sick time - Provident Fund **Experience**: - total work: 1 year (preferred) Ability to Commute: - Coimbatore, Tamil Nadu (required) Ability to...
-
Coimbatore, Tamil Nadu, India beBeeCustomer Full time ₹ 3 - ₹ 6US Voice Process Customer Services Job OpportunityJob Summary:We are seeking a highly motivated and goal-oriented Outbound Calling Executive to join our US Voice Process customer services team. The ideal candidate will possess excellent communication skills, customer engagement abilities, and a strong commitment to achieving sales and conversion targets...
-
Voice Process
2 weeks ago
Coimbatore, India SIMGROSYS Full timeExpereince in voice process to US clients! Experience in USA BPO, KPO, USA recruiting! Any degree in Engineering ! voiceprocess #usrecruiting **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹15,000.00 per month Schedule: - Day shift - Evening shift - Monday to Friday - US shift Supplemental pay types: - Performance...
-
voice process
1 week ago
Coimbatore, Tamil Nadu, India Datalabeler Full time ₹ 1,74,000 - ₹ 17,82,100 per yearJob Title:Junior Associate – Domestic Voice Process - MALAYALAMLocation:CoimbatoreJob Type:Full-time / Shift-basedJob Description:We are looking for enthusiastic Junior Associates to join our Domestic Voice Process team. The role involves handling inbound and outbound calls, resolving customer queries, providing accurate information, and ensuring a high...
-
Voice Process
3 days ago
Coimbatore, Tamil Nadu, India ACIDUS Management Solutions Full time ₹ 1,78,084 per yearJob descriptionWe are looking for freshers with excellent communication skills to join our International Voice Process - RCM (Revenue Cycle Management) team. This role involves handling end-to-end medical billing and claims processing for US healthcare clients.Key Requirements: Excellent English communication skills (verbal & written) Willing to work in...
-
Us Voice Process
3 days ago
Coimbatore, India Hellowork Technologies Pvt Ltd Full time**Roles and Responsibilities**: Calling US Hospitals and facilities and retrieve the patients’ medical records for life insurance purposes. The **key** role is to interact with medical facilities and retrieve medical records of patients for life insurance underwriting process **Important Skills / Competencies Required for the job holder**: - Specific...
-
Voice Process
2 weeks ago
Coimbatore, India M8 IT Solutions Pvt Ltd Full timeWe are keen to grow our dedicated employee community with a gifted senior business executive. You bring unparalleled problem-solving, customer care and business aptitude to you an employee-driven work culture defined by support, hard work and accomplishments that aims to help your professional growth. Schedule: - Morning shift COVID-19...
-
BPO Voice Process Executive
2 weeks ago
Coimbatore, Tamil Nadu, India Spancore technology Full timeBPO Voice Process Interview at SPANCORE TECHNOLOGY Job Details Position: BPO Voice Process Executive / Customer Care Advisor Job Location: Gandhipuram, Coimbatore Experience: Hiring both freshers and candidates with up to 5 years of experience. Education: The educational requirement is flexible, ranging from 10th or 12th pass to any degree (UG/PG). Salary:...
