Customer Service Representative

3 weeks ago


Mumbai, Maharashtra, India NIIT Full time
Job Opening: Customer Service Executive Wipro (US Healthcare Process)

Location: Aeroli, Mumbai

Shift: Night Shift (Starts at 5:30 PM)

Drop Facility Available

NIIT is hiring Customer Service Executives for Wipro one of the leading names in global IT and business services. If you're passionate about communication, delivering top-notch service, and ready to work in a dynamic environment – we want to hear from you

Key Responsibilities

- Handle inbound and outbound calls for US-based healthcare clients
- Provide accurate, courteous, and professional assistance
- Maintain detailed call records and follow standard operating procedures
- Meet performance metrics including quality, accuracy, and customer satisfaction
- Display strong listening and communication skills
- Flexibly adapt to rotational shifts

Communication Skills Required

- Clear and confident voice clarity
- Neutral accent suitable for international callers
- High fluency in English
- Strong command over grammar and sentence structure

Eligibility Criteria

- Freshers are welcome
- Candidates with 6 months or more experience preferred
- Prior experience in a call center/BPO will be an added advantage
- Graduation is not mandatory.
- Candidates from B.Tech, IT, and MBA backgrounds are not eligible.
- Strong communication skills, willingness to learn, and a proactive attitude are highly v

Why Join Us

- Work with a reputed global brand – Wipro
- Opportunity to grow in the US healthcare domain
- Night shift with safe and reliable drop facility
- Training and support from NIIT, a leader in workforce development

Please share your resumes at – Arushi.tyagi@niitmts

Or whatsapp - 8851945303

  • Mumbai, Maharashtra, India LUZO Full time ₹ 2,70,000 - ₹ 8,10,000 per year

    Company DescriptionLUZO is an asset-lite curated marketplace of premium salons. Our user-friendly mobile application, available on Android and iOS, allows users to browse a range of premium salons and spas nearby. Users can schedule, re-schedule, and cancel appointments effortlessly and avail exclusive offers on their favorite services. Book from the comfort...


  • Mumbai, Maharashtra, India NetRTech Solutions LLP Full time

    Job descriptionCompany DescriptionNetRTech Solutions LLP is a technology consulting and project execution company. Our expertise lies in placements, product development, sales, and training. We strive to deliver innovative solutions and exceptional customer service to our clients.Role DescriptionThis is a full-time on-site role for a Customer Service...


  • Mumbai, Maharashtra, India Snabbit Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Company DescriptionFounded in 2024, Snabbit is India's first Quick-Service App offering on-demand home services. Operating in dense residential clusters, Snabbit provides trusted and trained experts that arrive within minutes. Backed by Nexus Venture Partners and Elevation Capital, Snabbit utilizes a full-stack approach to sourcing, training, and managing...


  • Mumbai, Maharashtra, India arrivia Full time ₹ 2,50,000 - ₹ 4,50,000 per year

    Company DescriptionArrivia provides travel loyalty, booking, and marketing solutions to consumer-facing companies seeking to deliver exceptional value to their customers. Our mission is to help people around the world travel better and experience more. With world-class skills, our team creates extraordinary memories for our partners and members. We have...


  • Mumbai, Maharashtra, India NetRTech Solutions LLP Full time

    Job description Company Description NetRTech Solutions LLP is a technology consulting and project execution company. Our expertise lies in placements, product development, sales, and training. We strive to deliver innovative solutions and exceptional customer service to our clients. Role Description This is a full-time on-site role for a Customer Service...


  • Mumbai, Maharashtra, India Paramount Health Services & Insurance TPA Pvt. Ltd. Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Company DescriptionParamount Health Services & Insurance TPA Pvt. Ltd. (PHS) is a Third Party Administrator in the Health Insurance sector that services various insurance companies. PHS adds value by facilitating smooth operations through its network of healthcare service providers, medical care standardization, claims management, client servicing, and...


  • Mumbai, Maharashtra, India Riddhi Pramod Tulsyan (Proprietor Of Vibgyor Management Consultant) Full time ₹ 2,50,000 - ₹ 3,50,000 per year

    Job Description Description We are seeking a Customer Service Representative to join. This role is ideal for freshers/entry-level candidates who are eager to start their career in customer service. As a representative, you will be the first point of contact for our customers, helping them with their inquiries and ensuring a positive experience. ...


  • Mumbai, Maharashtra, India Unicorn Sportswear & Lifestyle Pvt Ltd Full time ₹ 2,50,000 - ₹ 4,50,000 per year

    Company DescriptionFounded in 2019, Unicorn Sportswear & Lifestyle Pvt Ltd is the official retailer for Under Armour in India, handling retail operations in the western part of the country. Join us to be a part of a dynamic team dedicated to providing top-quality sportswear and lifestyle products. To apply, please send your resume to Role DescriptionThis is...


  • Navi Mumbai, Maharashtra, India CarWale Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionCarWale exists to empower car consumers and deliver a hassle-free car research and buying experience. In the last year, we have served over 65 million Indian car consumers, growing to become the largest automotive portal in India. Our mission is to simplify the car buying process and provide users with the most comprehensive information to...


  • Mumbai, Maharashtra, India Hibiscus Monkey LLP Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Customer Service Representative || Hibiscus Monkey || Work from Office - MumbaiWe are looking for a dedicated and detail-oriented Customer Service Representative to join our team. In this role, you will be the primary point of contact for our customers, ensuring a positive experience from their first click to their final delivery. You will handle all...