Urgent Customer Support

2 days ago

Thane MH IN Concept Management Full time

We are hiring Role Customer Support Qualification - Any Graduation Degree Experience - 10 Years to 15 Years Package - 4 to 4 5 LPA Location Thane Industry - Textile Chemical Manufacturing Working day - 5 Days Employment Type Contractual JOB DESCRIPTION Handle sample order requirements demand of India and Global regions from Ankleshwar Obtain necessary approval from Business Managers for processing sample order requirements Check availability location and status for sample requirement Key in sample sales orders in ERP SAP and ARP SAP Attend queries and complaints from customers stockits internal departments with respect to sample orders Identify and take approval for cost of samples to replenish sample stock from various sources Verify shipping documents incase of import of samples and co-ordinate with C F Agent for clearance and delivery of sample To process approval for payment of duty of samples in case of samples received via courier service and distribute it to respective departments Update executed sample order details report to Sales BM on monthly basis Co-ordinate in preparation of varision agreements like Rebate Commission Distributorship etc and keep record of same Arranging COA from SAP ERP or QC-team and providing to external internal customers on request for local products ex-Ankleshwar Post GRN in ERP SAP for various indirect purchases Monthly report preparations under controlling 1 Monthly reporting of Customer Product Sales data by month to Sales Head 2 Monthly reporting of South Asia sales data to BM s 3 Compiling of cost-data for sales cost-sheet preparation Back up and support for Indent import sales order processing PURPOSE OF JOB Handle sample sales orders and plan timely processing of it Customer Satisfaction by meeting sample order requirement updating status and attending queries To support sales in agreement process controlling team in compiling cost data monthly sales reporting If interested call us on 8983613369 Mon to Sat 11 am to 6 pm Job Type Contractual Temporary Contract length 7 months Pay 30 000 00 - 38 000 00 per month Work Location In person

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