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10 hours ago

Thāne, Maharashtra, India Apex One Full time

Customer Support Executive - BPO Fresher Location Thane Maharashtra About the Role We are looking for enthusiastic and motivated freshers to join our BPO team as Customer Support Executives You will be the first point of contact for customers helping them resolve queries and providing excellent service over phone and email If you are eager to start your career in customer service and work in a dynamic environment this is the perfect opportunity Key Responsibilities Handle inbound customer calls and respond to queries in a professional manner Provide accurate information regarding products services and policies Assist customers in troubleshooting issues and resolving complaints Ensure high customer satisfaction by delivering friendly and timely support Document interactions and maintain customer records Collaborate with team members and supervisors to improve service quality What We Are Looking For Freshers or candidates with little no experience in BPO Customer Service Excellent communication skills in English additional languages are a plus Good listening and problem-solving abilities Positive attitude and willingness to learn Comfortable working in rotational shifts including weekends and holidays Basic computer knowledge MS Office email etc Benefits Hands-on training and career growth opportunities Work with a supportive team and environment Attractive salary and incentives PF medical insurance and other statutory benefits Convenient Thane location with transport options Job Types Full-time Fresher Pay Up to 20 000 00 per month Benefits Health insurance Provident Fund Work Location In person

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