Fresher Customer Support Bpo

2 days ago

Thane, India Apex One Full time

**Customer Support Executive - BPO (Fresher)**

**Location**:
Thane, Maharashtra

**About the Role**:
**Key Responsibilities**:

- Handle inbound customer calls and respond to queries in a professional manner.
- Provide accurate information regarding products, services, and policies.
- Assist customers in troubleshooting issues and resolving complaints.
- Ensure high customer satisfaction by delivering friendly and timely support.
- Document interactions and maintain customer records.
- Collaborate with team members and supervisors to improve service quality.

**What We Are Looking For**:

- Excellent communication skills in English (additional languages are a plus).
- Good listening and problem-solving abilities.
- Positive attitude and willingness to learn.
- Comfortable working in rotational shifts including weekends and holidays.

**Benefits**:

- Hands-on training and career growth opportunities.
- Work with a supportive team and environment.
- Attractive salary and incentives.
- PF, medical insurance, and other statutory benefits.
- Convenient Thane location with transport options.

**Job Types**: Full-time, Fresher

Pay: Up to ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Work Location: In person

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