
EMI Recovery/Collection
2 weeks ago
Key Responsibilities:
- EMI Collection:
- Contact customers via outbound calls to remind them of overdue EMIs and discuss payment options.
- Manage accounts with outstanding EMIs, and negotiate repayment terms, schedules, and settlements.
- Follow up on delinquent accounts through phone calls, emails, or messages to ensure timely payment.
- Maintain and update records of conversations, payments, and outstanding balances in the CRM system.
- Customer Engagement:
- Handle inbound calls related to EMI recovery, offering customers solutions to settle dues.
- Maintain a professional and empathetic approach when dealing with difficult customers or overdue accounts.
- Offer flexible payment options or re-scheduling to ensure customers can make timely payments.
- Negotiation & Conflict Resolution:
- Negotiate payment plans, settlements, or restructuring options for customers facing financial difficulties.
- Resolve customer complaints and disputes related to EMI payments, ensuring customer satisfaction while adhering to company policies.
- Educate customers on the consequences of non-payment, such as penalties, interest, and potential impact on their credit rating.
- Compliance & Reporting:
- Ensure all recovery activities comply with legal, regulatory, and company policies.
- Provide detailed reports on recovery efforts, outstanding accounts, and payment status to management.
- Monitor and track daily, weekly, and monthly collections performance against targets.
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Banking collection Process
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Reconciliation and Recovery Specialist
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Senior Debt Recovery Specialist
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Debt Recovery Professional
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Supervisor Collections
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3 Days Left Telecaller
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Legal Business Recovery Specialist
5 days ago
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Financial Analyst
2 days ago
Pune, Maharashtra, India beBeeBankruptcy Full time ₹ 7,04,000 - ₹ 12,11,000Recoveries is a key function in the financial services sector, and as a Financial Analyst - Bankruptcy Recovery Specialist, you will play a vital role in ensuring timely and accurate resolution of bankruptcy cases.Position: Financial Analyst / Sr. Analyst – Recoveries - BankruptcyAt our organization, we specialize in developing data products leveraging...
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Associate - Recoveries - Bankruptcy Process
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Pune, Maharashtra, India bluCognition Full timePosition: Analyst / Sr. Analyst – Recoveries - Bankruptcy bluCognition is an AI/ML based start-up specializing in developing data products leveraging alternative data sources and providing servicing support to our clients in the financial & telecom sector. Foundedin2017, by some very named senior professionals from the financial services industry, the...
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Associate - Recoveries - Bankruptcy Process
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Pune, Maharashtra, India bluCognition Full timePosition: Analyst / Sr. Analyst – Recoveries - Bankruptcy bluCognition is an AI/ML based start-up specializing in developing data products leveraging alternative data sources and providing servicing support to our clients in the financial & telecom sector. Foundedin2017, by some very named senior professionals from the financial services industry, the...