Associate Customer Support

3 weeks ago

Bangalore Karnataka, India Gameskraft Full time

Designations Customer Support AssociateOverview We are looking for skilled customer experience associates with a good amount of experience in objection handling along with user-centric attitude What we expect Be a part of the Customer experience team communicating with users through calls emails and other channels Handle user queries effectively and provide resolutions Take proactive real-time decisions to retain users Build rapport with users to establish a lasting connection with our brands Who can apply Fluency in English is required along with proficiency in local languages such as Telugu Tamil and Hindi Telugu Hindi and Kannada Hindi Kannada and Tamil Experience - Fresher and Experience Job Skill - Knowledge of voice Soft Skill - Strong convincing abilities ownership mindset and a customer-oriented approach Excellent communication and listening skills Flexibility Rotational shifts and week-offs Willingness to adapt to inter-vertical process changes and dynamic environments What can you expect A fast paced and young work environment which focuses on product innovation and personal growth Direct impactful contributions to the work you do An environment that fosters ownership idea-sharing and growth alongside the products we launch Opportunity to work with some of the brightest most passionate individuals

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