Customer Support Associate
1 week ago
Job Title: Customer Support AssociateLocation: Noida/ Roster About Us: XTEN-AV is a dynamic company dedicated to providing exceptional AI powered professional AV design platform which automates multiple types of drawings and documents which lets AV designers, integrators and manufacturers replace legacy methods of design & documentation and increase their efficiency and productivity by 10X, thus, providing solutions to our valued customers. We prioritize customer satisfaction and are committed to delivering top-notch support round-the-clock.Position Overview: We are seeking a dedicated and proactive Customer Support Associate to join our team for the night shift. As a Customer Support Associate, you will be responsible for assisting our customers via chat and email during overnight hours, ensuring their inquiries and concerns are addressed promptly and effectively.Key Responsibilities:Respond to customer inquiries and resolve issues via chat and email during night shift hours.Provide personalized assistance to customers, offering solutions and guidance tailored to their needs.Troubleshoot technical issues and escalate complex cases to the appropriate department, if necessary.Ensure timely and accurate documentation of customer interactions and resolutions.Collaborate closely with other team members to ensure seamless customer support operations.Stay up-to-date on product/service knowledge to provide accurate information and assistance to customers.Identify opportunities for process improvement and contribute to the enhancement of customer support procedures.Requirements:Previous experience in customer support or a related field is preferred.Excellent written communication skills with a strong command of English.Ability to multitask and prioritize tasks effectively in a fast-paced environment.Strong problem-solving skills and attention to detail.Comfortable working independently during night shift hours.Familiarity with customer support software and ticketing systems is a plus.Flexibility to adapt to changing schedules and work occasional weekends or holidays.Benefits:Competitive salaryShifts may vary/ Night shift differential payHealth insurancePaid time offTraining and development opportunitiesSupportive team environment
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Customer Support Associate
1 week ago
bangalore, India XTEN-AV Full timeJob Title: Customer Support Associate Location: Noida/ Roster About Us: XTEN-AV is a dynamic company dedicated to providing exceptional AI powered professional AV design platform which automates multiple types of drawings and documents which lets AV designers, integrators and manufacturers replace legacy methods of design & documentation and increase their...
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Customer Support Associate
6 days ago
bangalore, India Protyze® Full timePosition: Customer Support Associate Department: Customer Service Experience: 1-3 years Location: Kirloskar Business Park, Hebbal Share your CV to : Job Overview: We are seeking a dedicated Customer Support Associate to join our team. The ideal candidate will be responsible for providing exceptional service to our customers through various communication...
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Customer Support Associate
4 weeks ago
Bangalore Division, India Zolo Full timeJob Title : Customer Support (Voice Process) Business Unit : Customer Experience Team (Central Support) Designation : Associate- Customer Support Location : HSR layout, Bengaluru Employment Type : Full-time | In-office | 6 days working About Zolo : Zolo is India’s largest and most trusted provider of managed co-living and student housing. We offer...
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Customer Support Associate
1 week ago
bangalore, India beBeeCustomerSupport Full timeJob OverviewWe are seeking a highly skilled and dedicated professional to join our team as a Customer Support Associate. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers by responding to their inquiries in a timely and professional manner.Key ResponsibilitiesRespond to customer inquiries...
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Customer Support Associate
2 weeks ago
bangalore, India beBeeCustomerService Full timeJob DescriptionAs a Customer Support Associate, you will play a vital role in ensuring that our customers receive exceptional service and support.The position involves providing timely and accurate responses to customer inquiries via phone, email, or chat. You will also be responsible for resolving issues efficiently and effectively, while maintaining a...
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Customer Support Associate
5 days ago
bangalore, India Protyze® Full timePosition: Customer Support AssociateDepartment: Customer ServiceExperience: 1-3 yearsLocation: Kirloskar Business Park, HebbalShare your CV to : 9108513239Job Overview:We are seeking a dedicated Customer Support Associate to join our team. The ideal candidate will be responsible for providing exceptional service to our customers through various communication...
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Customer Support Associate
4 days ago
bangalore, India Protyze® Full timePosition: Customer Support AssociateDepartment: Customer ServiceExperience: 1-3 yearsLocation: Kirloskar Business Park, HebbalShare your CV to : 9108513239Job Overview:We are seeking a dedicated Customer Support Associate to join our team. The ideal candidate will be responsible for providing exceptional service to our customers through various communication...
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Customer Support Associate
7 days ago
Bangalore Urban District, Karnataka, India AppsForBharat Full timeFull Time - Operations - On-Site Bangalore Urban, Karnataka, India **Job Title**:Customer Support Associate** **Location**: Bengaluru/Gurgaon **Reporting To**: Head of Launch Ops **Department**: Retention **Level**: L5 **Type**: Full-Time **About the Role**: We are seeking a dynamic and detail-oriented **Customer Support Associate** to join our Puja...
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Associate Customer Support
2 weeks ago
Bangalore, Karnataka, India Gameskraft Full timeDesignations Customer Support AssociateOverview We are looking for skilled customer experience associates with a good amount of experience in objection handling along with user-centric attitude What we expect Be a part of the Customer experience team communicating with users through calls emails and other channels Handle user queries effectively and provide...
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Associate Customer Support
2 days ago
bangalore, India Tech Mahindra Full timeJob Title: Associate – Customer Support (Japanese Language) Location: Cyberjaya, Malaysia Salary range: Basic salary range - 8000 RM - 8500 RM + Shift allowance (pro-rated) + Transportation allowance (pro-rated) About the Role We are looking for dynamic and enthusiastic individuals to join our team as Associate – Customer Support . This is an excellent...
