Customer Service Advisor

Service Excellence SpecialistProvide expert guidance and support to customers, handling a wide range of topics from product information and order status to technical support and billing questions.Key Responsibilities:Answer inquiries and troubleshoot issuesOffer personalized solutions to meet customer needsDocument all interactions accurately in a CRM or...

Key Responsibilities:The Customer Service Representative is responsible for providing expert guidance and support to customers.Responsibilities include answering inquiries, troubleshooting issues, and offering personalized solutions to meet customer needs.This includes handling a wide range of topics, from product information and order status to technical...

This role entails guiding and developing agent advisors through comprehensive training programs.Develop, update, and implement training modules for Agent Advisors.Continuously monitor the progress of agents to ensure they meet expectations.Foster a culture of open feedback from agents, Sales Managers, Partners, and Managing Partners.Ensure that all...

Customer Support SpecialistA Customer Support Specialist plays a vital role in providing exceptional service to customers, ensuring their needs are met and they receive timely assistance.The primary responsibility of this position is to handle customer inquiries, troubleshoot issues, and offer personalized solutions that meet the customer's requirements.This...

We're Hiring Customer Services Executive, Gwalior Role & Responsibilities: - Managing incoming calls and customer service inquiries - Identifying and assessing customers' needs to achieve satisfaction. - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - Keep records of...

Role Summary:We are seeking a highly skilled and experienced Customer Service Representative - Parts professional to join our team. The ideal candidate will possess exceptional communication skills, a strong customer-focused attitude, and the ability to work in a fast-paced environment.Key Responsibilities:Provide exceptional customer service by responding...

Technical Consultant Role:The ideal candidate will possess a strong technical background and excellent communication skills to support the Sales Manager in achieving sales targets. This involves promoting product offerings through knowledge dissemination and technical trials at selected customers, as well as collaborating with distributors to drive product...

Responsible foro Conducting training for Agent Advisorso Updation of training moduleso Agent developmentKey Roles & Responsibilities:Conduct training modules for Agent Advisorso ConductingFCS, BCS , and ICSo Conducting GID's and IID'so Conducting PRP and FOD as and when requiredLook after training logisticso Schedule training sessionso Ensure wider...

Job Title Executive - Contact Center Function Customer Service Reporting to Team Lead - Contact Center Purpose: Responsible for providing high quality service to all Blue Dart customers as per the defined service parameters and coordinating with internal departments for timely pickup / delivery of shipments Key Responsibilities: - Conduct handling of...

We are hiring an Associate Sales Manager to drive business growth by selling financial products managing client relationships and achieving sales targets in the BFSI sector Job description - Train and motivate advisors to provide a better understanding of market products - Monitor and review agents performance Help them achieve maximum business - Meet...