Customer Service Representative
3 weeks ago
Work onsite in our Bengaluru office We are looking for detail-oriented and customer-focused candidates to join our healthcare team in Bangalore The customer support associate will be responsible for handling healthcare-related queries and processes ensuring they meet quality standards compliance requirements and client expectations This role is ideal for candidates with experience in healthcare voice non voice processes and a keen eye for detail Job Title Blended Process Agent Voice Back Office - US Healthcare Job Type Full-Time Shift Timings Night Shift Work Environment Work From Office We expect greater of ourselves What s Your Greater Come find it at ResultsCX What job duties can I expect to perform as a Customer Support Representative Handle inbound and outbound calls related to US healthcare queries such as prior authorization billing claims or patient support Provide accurate information while maintaining professionalism and empathy Process and manage healthcare-related documentation claims and billing records Ensure all data entry and updates are accurate and timely Handle email and chat support as required Collaborate with cross-functional teams to resolve customer concerns Adhere to compliance standards and data privacy regulations in healthcare e g HIPAA What requirements must I meet to join the team Experience Required Minimum 6 months of experience in healthcare BPO or similar domain Key Skills Requirements Typing Speed Minimum 28 words per minute WPM with 98 accuracy English Proficiency B2 level or higher excellent verbal and written communication skills Basic understanding of US healthcare processes claims billing or customer support preferred Strong attention to detail and ability to work in a fast-paced environment Proficiency in using MS Office tools and CRM systems is a plus Why join our ResultsCX team Employee Performance Incentives Annual Vacations Frequent Employee events Rewards and Recognition Career Growth Opportunities If this sounds like an opportunity that you would be interested in don t miss out Training classes are forming now Spaces are limited so apply now to secure your spot ResultsCX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race color religion national origin sex sexual orientation gender identity age disability veteran status or any other protected factors under federal state or local law
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Customer Service Representative Ii
6 days ago
Bangalore, Karnataka, India BCD Travel Full timeStart your journey with BCD Grow connect collaborate and celebrate with our global team Customer Service Representative Full time On-Site Banglore India As a Customer Service Representative you are the face of our company You ll communicate and respond to requests for current and new clients helping them travel smart and achieve more Do you communicate...
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Customer Service Representative
2 days ago
bangalore, India CareerUS Solutions Full timeCustomer Service Representative – Job DescriptionPosition SummaryThe Customer Service Representative is responsible for providing excellent customer support by answering inquiries, resolving issues, and ensuring a positive customer experience. This role involves communication via phone, email, chat, or in-person, and requires strong problem-solving skills...
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Customer Service Representative
2 weeks ago
bangalore, India RegisterKaro Full timeJob Title: Customer Support Representative Location: Gurugram Experience: 0–2 years Job Type: Full-time About the Role: We are looking for a motivated and empathetic Customer Support Representative to join our team. You will be the first point of contact for our customers, helping resolve their queries and ensuring a seamless support experience. The ideal...
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Customer Service Representative
2 days ago
bangalore, India CareerUS Solutions Full timeCustomer Service Representative – Job Description Position Summary The Customer Service Representative is responsible for providing excellent customer support by answering inquiries, resolving issues, and ensuring a positive customer experience. This role involves communication via phone, email, chat, or in-person, and requires strong problem-solving...
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Customer Service Senior Representative
6 days ago
Bangalore, Karnataka, India The Cigna Group Full timeJob Title Customer Service Representative - Global Individual Health Operations Location CHSI Bengaluru Office 100 Office-Based Job Type Full-time About Us We are seeking a dedicated and empathetic Customer Service Representative to join our Global Individual Health operations team at Cigna As a leading provider of private medical insurance worldwide we are...
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Customer Service Representative
7 days ago
Bengaluru, Karnataka, India ENHANCE PLUS CONSULTANT Full timeJob Title: Customer Support Representative Location: Bangalore Industry: Customer Service/International voice We are seeking a highly motivated and customer-focused Customer Support Representative to join our team. As a Customer Support Representative, you will be the primary point of contact for our customers, providing timely and effective solutions to...
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Customer Service Representative
2 days ago
Bangalore, Karnataka, India Arrow Electronics Full timePosition Customer Service Representative What You will Be Doing Job Objective To manage customer service for defined customers within the region according to agreed service levels and defined business processes All tasks to be carried out in a quality manner consistent with the Company vision and values Act as communication coordinator from the Service...
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Customer Service Representative
4 days ago
bangalore, India Globeia Full timeGlobeia is seeking a Customer Service Representative to provide exceptional support to our clients. We are looking for a proactive, tech-savvy individual who can manage customer inquiries efficiently across multiple communication channels.ResponsibilitiesRespond promptly and professionally to customer inquiries via email, chat, and phoneAssist clients with...
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Customer Service Representative
2 days ago
bangalore, India Globeia Full timeGlobeia is seeking a Customer Service Representative to provide exceptional support to our clients. We are looking for a proactive, detail-oriented, and tech-savvy professional who can manage customer inquiries efficiently across multiple communication channels.ResponsibilitiesRespond promptly and professionally to customer inquiries via email, chat, and...
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Customer Service Representative
7 days ago
Bengaluru, Karnataka, India D2V Software Solutions Private Limited Full time**Job Title/Position**: Customer Service Representative / Sr. Customer Service Representative **Roles and Responsibilities**: - Handling Inbound Calls and Resolving customer complaints by investigating problems via phone, E-mail, Online chat and Social media. - Processing Orders and Assisting with Order Management. - Handling Complaints and Escalated...
