Customer Service Representative
1 week ago
Customer Service Representative – Job Description Position Summary The Customer Service Representative is responsible for providing excellent customer support by answering inquiries, resolving issues, and ensuring a positive customer experience. This role involves communication via phone, email, chat, or in-person, and requires strong problem-solving skills and professionalism. Key Responsibilities 1. Customer Support Respond to customer inquiries via phone, email, or chat in a timely manner. Provide accurate information regarding products, services, and policies. Handle customer complaints and provide appropriate solutions. 2. Issue Resolution Identify customer needs and provide the best possible resolution. Escalate complex issues to supervisors or technical teams when necessary. Follow up with customers to ensure issues are fully resolved. 3. Documentation & Reporting Maintain detailed records of customer interactions in CRM systems. Update customer accounts and process orders, returns, or requests. Generate daily/weekly reports as needed. 4. Product & Policy Knowledge Stay updated on company products, services, and new launches. Understand and communicate company policies clearly to customers. 5. Team Collaboration Coordinate with sales, operations, and technical teams to resolve customer issues. Participate in team meetings, training, and performance reviews. Required Skills & Qualifications High school diploma or equivalent; associate degree preferred. Strong communication skills (verbal & written). Ability to multitask, prioritize, and manage time effectively. Basic computer skills; familiarity with CRM tools (Salesforce, Zendesk, Freshdesk). Positive attitude and customer-focused mindset.
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French Speaking Customer Service Representative
2 weeks ago
tumakuru, India beBeeCustomer Full timeThe role of a French-speaking customer service representative involves interacting with clients via phone, email and chat.We are seeking an individual who can effectively communicate with customers in French.Responsibilities:Key ResponsibilitiesCommunicate with customers to resolve issues in a professional manner.Provide knowledgeable answers to questions...
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Customer Service Representative
2 weeks ago
Tumakuru, India Digivance Solutions Full time🚨 Hiring: Tele Support Executive | Gurugram 🚨Looking to grow your career in a dynamic and fast-paced work environment?We’re looking for enthusiastic Tele Support Executives with excellent communication skills!💼 Position: Tele Support Executive📍 Location: Gurugram (On-site)💰 Salary: Up to ₹28,000/month🗣️ Requirement: Fluent English...
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Remote Automotive Customer Service Expert
1 week ago
tumakuru, India beBeeCustomer Full timeAutomotive Customer Service RepresentativeWe are seeking a skilled Automotive Customer Service Representative to join our team. In this role, you will be responsible for managing daily customer requests, ensuring customer satisfaction, and providing exceptional service across multiple channels.Key Responsibilities:Manage customer inquiries and complaints in...
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Customer Service Ambassador
2 weeks ago
tumakuru, India beBeeCustomer Full timeCustomer Service Champion Job OpportunityThis role is an excellent chance to excel in a dynamic customer service environment, providing top-notch support and ensuring seamless customer experiences.The Customer Service Representative plays a pivotal role in delivering exceptional customer care via various communication channels. Strong problem-solving skills,...
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Top Customer Service Representative
2 weeks ago
tumakuru, India beBeeCustomer Full timeJob Role:As a senior customer service professional, you will provide exceptional customer experiences through various communication channels. You will be responsible for resolving customer issues efficiently and maintaining accurate records in our CRM system.Customer Interaction: Develop strong relationships with customers by communicating effectively and...
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Senior Customer Service Professional
2 weeks ago
tumakuru, India beBeeCustomerService Full timeCustomer Service ExcellenceWe're seeking a highly skilled Customer Service Representative to provide exceptional support to our clients. As a key member of our team, you will be responsible for delivering outstanding customer experiences through empathetic communication, active listening, and professionalism.Key Responsibilities:Provide timely and effective...
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Chief Customer Service Representative
7 days ago
tumakuru, India beBeeCustomerSupport Full timeJob SummaryThis role encompasses providing top-notch customer service and support, necessitating exceptional communication, organization, and problem-solving skills.The ideal candidate will possess 1–3 years of experience in customer-facing roles, strong written and verbal communication skills, basic troubleshooting abilities, and experience with community...
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tumakuru, India beBeeCustomerService Full timeJob OverviewWe seek an E-Commerce Automotive Spare Parts Customer Service Representative to manage daily customer requests, ensure customer satisfaction, and maintain records of customer interactions.Manage daily customer inquiries via shared mailbox.Provide support across multiple channels.Address complaints and respond to inquiries promptly to ensure...
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Home-Based Customer Service Representative
1 week ago
tumakuru, India beBeeCustomerSupport Full timeJob DescriptionWe are seeking skilled professionals to deliver top-notch customer support from the comfort of their own homes. As a Remote Voice Support Specialist, you will be responsible for handling inbound and outbound customer calls professionally, providing clear and accurate information, and troubleshooting customer issues. Your ability to work...
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Service Excellence Specialist
2 weeks ago
tumakuru, India beBeeSupport Full timeAbout the RoleWe are seeking a skilled professional to provide exceptional service to our clients as a Customer Support Representative. This role involves responding to customer inquiries via email, chat, and phone, providing fast and effective solutions to resolve customer issues, maintaining detailed records of customer interactions in our CRM system,...