Customer Service Representative
3 hours ago
Customer Service Representative – Job Description Position Summary The Customer Service Representative is responsible for providing excellent customer support by answering inquiries, resolving issues, and ensuring a positive customer experience. This role involves communication via phone, email, chat, or in-person, and requires strong problem-solving skills and professionalism. Key Responsibilities 1. Customer Support Respond to customer inquiries via phone, email, or chat in a timely manner. Provide accurate information regarding products, services, and policies. Handle customer complaints and provide appropriate solutions. 2. Issue Resolution Identify customer needs and provide the best possible resolution. Escalate complex issues to supervisors or technical teams when necessary. Follow up with customers to ensure issues are fully resolved. 3. Documentation & Reporting Maintain detailed records of customer interactions in CRM systems. Update customer accounts and process orders, returns, or requests. Generate daily/weekly reports as needed. 4. Product & Policy Knowledge Stay updated on company products, services, and new launches. Understand and communicate company policies clearly to customers. 5. Team Collaboration Coordinate with sales, operations, and technical teams to resolve customer issues. Participate in team meetings, training, and performance reviews. Required Skills & Qualifications High school diploma or equivalent; associate degree preferred. Strong communication skills (verbal & written). Ability to multitask, prioritize, and manage time effectively. Basic computer skills; familiarity with CRM tools (Salesforce, Zendesk, Freshdesk). Positive attitude and customer-focused mindset.
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Customer Service Representative
1 week ago
bangalore, India RegisterKaro Full timeJob Title: Customer Support Representative Location: Gurugram Experience: 0–2 years Job Type: Full-time About the Role: We are looking for a motivated and empathetic Customer Support Representative to join our team. You will be the first point of contact for our customers, helping resolve their queries and ensuring a seamless support experience. The ideal...
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Customer Service Representative
2 days ago
bangalore, India Globeia Full timeGlobeia is seeking a Customer Service Representative to provide exceptional support to our clients. We are looking for a proactive, tech-savvy individual who can manage customer inquiries efficiently across multiple communication channels.ResponsibilitiesRespond promptly and professionally to customer inquiries via email, chat, and phoneAssist clients with...
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Customer Service Representative
3 hours ago
bangalore, India Globeia Full timeGlobeia is seeking a Customer Service Representative to provide exceptional support to our clients. We are looking for a proactive, detail-oriented, and tech-savvy professional who can manage customer inquiries efficiently across multiple communication channels.ResponsibilitiesRespond promptly and professionally to customer inquiries via email, chat, and...
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Customer Service Representative
2 days ago
bangalore, India Globeia Full timeGlobeia is seeking a Customer Service Representative to provide exceptional support to our clients. We are looking for a proactive, detail-oriented, and tech-savvy professional who can manage customer inquiries efficiently across multiple communication channels. Responsibilities Respond promptly and professionally to customer inquiries via email, chat, and...
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Customer Service Representative
1 week ago
bangalore, India Sphere Global Business Services Full timeThe Customer Service Representative will be responsible for delivering exceptional customer support by managing inquiries with professionalism, accuracy, and empathy. The role involves addressing and resolving customer concerns promptly, maintaining detailed documentation of interactions, and collaborating with internal teams to ensure a seamless customer...
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Customer Service Representative
2 days ago
bangalore, India Karma Group Global Full timeLocation: Bellandur, Bangalore (On-site)Employment Type: Full-timeImmediate Joiners PreferredRole DescriptionThis is a full-time, on-site role for a Customer Service Representative at Karma Group’s Bengaluru office(Bellandur). The selected candidate will provide exceptional support to our members, actively addressing inquiries, collecting membership dues...
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Customer Service Representative
2 days ago
bangalore, India Mphasis Full timeInterview mode:Walkin - 15th Nov, Saturday @10am onwardsLocation - WTC4, 4th Floor, https://maps.app.goo.gl/iT6gP19QqMQEYW5H8?g_st=awContact person - Deeksha, Email ID - tsri.panideeksha@mphasis.comJob Description:The role of Customer Service Representative (Level 2) is primarily responsible for providing attentive customer services to providers. The...
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Customer Service Representative
2 days ago
bangalore, India Mphasis Full timeInterview mode: Walkin - 15th Nov, Saturday @10am onwards Location - WTC4, 4th Floor, Contact person - Deeksha, Email ID - tsri.panideeksha@mphasis.com Job Description: The role of Customer Service Representative (Level 2) is primarily responsible for providing attentive customer services to providers. The representative will provide timely and accurate...
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Customer Service Representative
15 hours ago
Bangalore, India Mphasis Full timeInterview mode: Walkin - 15th Nov, Saturday @10am onwards Location - WTC4, 4th Floor, Contact person - Deeksha, Email ID - Job Description: The role of Customer Service Representative (Level 2) is primarily responsible for providing attentive customer services to providers. The representative will provide timely and accurate responses in a professional and...
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Customer Service Representative
2 days ago
bangalore, India Karma Group Global Full timeLocation: Bellandur, Bangalore (On-site) Employment Type: Full-time Immediate Joiners Preferred Role Description This is a full-time, on-site role for a Customer Service Representative at Karma Group’s Bengaluru office(Bellandur). The selected candidate will provide exceptional support to our members, actively addressing inquiries, collecting membership...
