Customer Service Representative Ii

2 days ago


Bangalore Karnataka, India BCD Travel Full time

Start your journey with BCD Grow connect collaborate and celebrate with our global team Customer Service Representative Full time On-Site Banglore India As a Customer Service Representative you are the face of our company You ll communicate and respond to requests for current and new clients helping them travel smart and achieve more Do you communicate effortlessly and have customer service at heart - Read on As a Customer Service Representative you will Search and confirm travel reservations for the customer Have a strong understanding of a client travel policy and can consistently provide consultation to the customer Fulfill all requests regarding necessary regulations DOT TSA passports visas etc Provide the client with the required industry information such as low fares exchange costs and penalties Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement Maintain actively communicate and seek expansion of current knowledge of the state of the various travel industries supported About you Extensive Travel Consultant experience Working knowledge of the travel industry policies procedures and processes Advanced skills in GDS Amadeus Strong verbal communication skills in English About us We re a market leader in travel management We help people and companies travel smart and achieve more and our clients include some of the world s best-known and most innovative business and consumer brands We operate in more than 100 countries and the majority of our 10 000 people work virtually because a 10-second commute usually makes awesome sense We re committed to sustainability and to driving success for our customers our business and ourselves Learn more about Your life at BCD Working at BCD means connecting collaborating and celebrating You ll be part of a virtual dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy But don t just take our word for it Hear why people join BCD and more about the great perks of You ll be offered Opportunities to grow your skillset and career Generous vacation days so you can rest and recharge A compensation package that feels fair to you including mental physical and financial wellbeing tools Travel industry professional perks and discounts An inclusive work environment where diversity is celebrated Ready to join the journey Apply now We re dedicated to building a diverse inclusive and authentic workplace If you re excited about a role but your experience doesn t align perfectly we still encourage you to apply We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively For accommodation requests or further information contact our Talent Acquisition department at careers bcdtravel com



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