Zonal Manager – Core Lab

Job Description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

Zonal Manager - Core Lab (Lucknow)

A healthier future. Its what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love.

Thats what makes us Roche.

The Zonal Manager- Core Lab will be based in Lucknow, Uttar Pradesh and will be reporting to the Regional Manager - Core Lab in Delhi is responsible for driving business growth and managing sales operations. Key duties include meeting sales budgets, enhancing customer relations to increase business, and managing the distribution channel. The role also involves data management, ensuring customer contract compliance, and assisting with product-related events.

The Opportunity

- Drives Business Growth: Meets sales targets and enhances business by adding new services, managing price increases, and facilitating ownership transfers
- Manages Customer Relations: Builds strong relationships to retain customers and uses their referrals to create a new business development pipeline
- Handles Customer Queries: Responds to and resolves customer queries in a timely manner to enhance business opportunities
- Coordinates Distribution: Works with distribution and channel partners to fulfill customer orders efficiently
- Manages Orders & Inventory: Raises purchase orders and indents, and oversees the process of dispatching orders from stockists to end users
- Updates & Manages Data: Maintains and updates customer visit and competitor information, and creates new databases and process documentation
- Ensures Compliance: Liaises with customers to ensure compliance with Instrument Placement Contracts (IPCs) and introduce new assays
- Assists with Events: Organizes and supports Product Managers in conducting Continuing Medical Education (CMEs) events

Who you are

- Proven Leadership: A successful track record of leading people, ideally within the healthcare industry
- Relevant Experience: At least 5+ years of experience in Core Lab, with 2-3 years specifically in a multinational company
- Educational Background: A degree or equivalent in an engineering, scientific, or related field is required
- Strategic & Entrepreneurial: A strategic thinker with an entrepreneurial spirit who can prioritize, deliver results, and drive change
- Influential Communicator: Possesses excellent written and verbal communication skills with the ability to build strong relationships and communicate with maximum impact
- Resilient & Adaptable: Thrives under pressure in a fast-paced environment with shifting priorities and multiple deadlines
- Analytical & Technical: Strong analytical skills and comfortable with complex technical and scientific information
- Matrix Organization Expertise: Capable of making a positive, professional impact and influencing stakeholders at all levels within a matrix organization

Who we are

A healthier future drives us to innovate. Together, more than 100000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Lets build a healthier future, together.

Roche is an Equal Opportunity Employer.

---