
Deputy Manager-Customer Care
6 days ago
Overall Responsibility of Customer Care processes related activities- Dealer Management, On-field Service Delivery, Spares/Lubes/Warranty Management.Implementation of all processes and systems related to the service function at channel partners level.Ensuring standardized Service Infrastructure, facilities, quality manpower at channel partners level.To guide and conduct on the job training of the Service Mechanics for technical problem solving and debottlenecking at the dealerships.To attend and resolve the critical customer complaints and measure of customer satisfaction level.To work towards and increase dealer profitability by service schemes like service packages, service coverage improvements, free services, post warranty jobs, annual maintenance contracts.Ensure meeting spare targets of all channel partners and company promoted oil targets.Ensure coordination for timely spare parts orders execution for channel partners.Ensure dealer CSI score targets are met by driving improvement action plans.To provide feedback on competition new service schemes launched to the head of service and the Zonal/ Regional Customer Care Manager.To provide timely and qualitative Product feedback about critical and new defects to HO Product Monitoring Cell.Ensure warranty claims process adherence at the channel partners level.To ensure installation and establishing the entire service infrastructure, systems and processes at new dealerships.Conducting service audits periodically as per the company norms.Ensure Product training of the dealer, workshop manager and service mechanics Preferred Industries
Agriculture Implemen Automobile Education Qualification
Bachelors of Technology; Bachelor of Engineering; Diploma in Engineering; Bachelors of Technology in Mechanical; Bachelors of Technology in Automobile; Bachelors of Technology in Agriculture; Bachelor of Engineering in Mechanical; Bachelor of Engineering in Automobile; Bachelor of Engineering in Agriculture; Diploma in Engineering in Mechanical; Diploma in Engineering in Automobile; Diploma in Engineering in Agriculture General Experience
1-4 Years of relevant experience as CCM Critical Experience
Minimum 1 year of on roll field service experience handling 7-10 dealers / workshops branches.Working Farm Knowledge of Tractors, Farming and Implements.Handling business volume of Spares and Oil of minimum 2 crore revenues System Generated Core Skills
Change Management Channel Strategy Consumer Focus Customer Relationship Management (CRM) Product Knowledge & Application Service Management System Generated Secondary Skills
-
Deputy Manager
2 weeks ago
Hubli, Karnataka, India Bajaj Finserv Lending Ltd Full time ₹ 2,00,000 - ₹ 12,00,000 per yearJob Description JOB DESCRIPTION Job Purpose This position is open with Bajaj Finance Ltd. Culture Anchor:Work Hard - Consistently puts in effort, plans and tracks daily progress to achieve targets. Execute with Rigor - Takes responsibility for meeting targets with focus and effort. Own It - Maintains honesty and fairness in all interactions in line...
-
Senior Customer Development Executive
1 week ago
Hubli, Karnataka, India Colgate-Palmolive Full time ₹ 5,00,000 - ₹ 12,00,000 per yearNo Relocation Assistance OfferedJob Number # Hubli, Karnataka, India Who We Are Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a...
-
Sr Mgr/DGM- PM_TPM
2 days ago
Hubli, Karnataka, India Aequs Full time ₹ 20,00,000 - ₹ 25,00,000 per yearJob Title: Deputy General Manager TPMFunction: Program Management Business: ATPCompany: Aequs Consumer Products Pvt Ltd (ATP)Location: HubliJob Summary:Lead the TPM function, driving result oriented cross functional team to ensure seamless process development with strong technical acumen in Manufacturing Process. Act as the primary interface for MDEs and...
-
Area Sales Manager
1 week ago
Hubli, Karnataka, India DANAHER CORPORATION Full time ₹ 8,00,000 - ₹ 24,00,000 per yearJob Description JOB DESCRIPTION Wondering whats within Beckman Coulter Diagnostics? Take a closer look. At first glance, youll see that for more than 80 years weve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. Were building a...
-
Optometrist - Hubli (Karnataka)
1 week ago
Hubli, Karnataka, India Reliance Retail Full time ₹ 5,00,000 - ₹ 10,00,000 per yearRole: OptometristJob Description- Dispenses and Fits Accurate Prescriptions Dispenses accurate prescriptions and fits spectacles, contact lenses and other optical aids. Refraction, diagnosis and Customer Consultation Perform refraction and diagnosis to meet customers needs. Give advice to patients on: lens types, frames and styling; fit contact lenses and...
-
Territory Executive
1 week ago
Hubli, Karnataka, India Apple Energy Pvt Ltd Full time ₹ 3,00,000 - ₹ 4,80,000 per yearJob description:Qualification: BE/Diploma (Mechanical/Automobile)/ MBA (In Marketing)Experience: 2-3 years (In Marketing)Languages Known: Regional Language & English*Candidate must have experience in Garage Equipment & Car Care Products.Developing sales strategies and plans to achieve sales and profit goals by leading, developing, and motivating sales...
-
Delivery Executive
2 weeks ago
Hubli, Karnataka, India EMP SKILL & ITECH CARE PVT LTD Full time ₹ 1,20,000 - ₹ 4,80,000 per yearDELIVERY EXECUTIVES:Key ResponsibilitiesParcel Management: Collect goods from vendors or warehouses and verify accurate loading for dispatch.Delivery Operations: Transport packages securely to assigned destinations.Route Planning: Navigate optimal paths to ensure prompt deliveries.Client Communication: Interact with customers to confirm details, address...
-
Center Head
1 week ago
Hubli, Karnataka, India Health Secure Hospital Care & Solutions Private Limited Full time ₹ 12,00,000 - ₹ 36,00,000 per yearJob description:Job Purpose: The Person in this Position is a first point of Contact in the Hospital, so he/she has to welcome the customer(s) with q warm smile and thoroughly enquire, guide regarding the facilities available, delegate the customers to either PCC/PRO/TPA/AO as required.Primary Responsibilities:Articulate the organization's vision to staff,...
-
Restaurant Hostess
2 weeks ago
Hubli, Karnataka, India EMP SKILL & ITECH CARE PVT LTD Full time ₹ 1,20,000 - ₹ 1,72,000 per yearRestaurant Hostess :Key ResponsibilitiesGreet and seat guests, manage reservations and waitlists.Provide excellent customer service and address guest needs.Coordinate with staff to ensure smooth operations and table turnover.Maintain a clean and welcoming front-of-house environment.Share menu details and daily specials with guests.Assist waitstaff with basic...
-
sap trainer
2 weeks ago
Hubli, Karnataka, India EMP SKILL & ITECH CARE PVT LTD Full time ₹ 55,000 - ₹ 60,000 per yearSAP TRAINER :Responsibilities:Design and execute SAP learning programs for diverse modules and user groups.Develop instructional resources including guides, digital courses, and evaluations.Conduct in-person and online training sessions, offering practical applications.Assess learning requirements to customize content and delivery approaches.Offer...