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Job Description Key Responsibilities - Collaborate with software developers and support teams to understand market needs and client requirements. - Prepare detailed test scenarios and test cases for module, integration, and system testing. - Execute test cases using prepared test data and document results. - Identify, log, and track defects, bugs, and errors...

Oversee daily operations of the support department, ensuring prompt and efficient support for clients. Manage and mentor a team of support specialists, providing training and guidance to foster professional growth

Maintain excellent customer satisfaction and review support tickets for appropriate resolution. Provide customer support through phone and chat. Work with other departments to resolve customer issues in a timely manner. Serve as a point of contact for customer support and complaints. **Salary**: ₹10,909.59 - ₹30,375.32 per month Schedule: - Day...

We are looking for Devops Lead for one of our clients. Your job scope is as follows:– You will be responsible for Proposing and implementing advanced cloud architectures, in continuous alignment with key cloud providers, such as AWS and Google Building and setting up new development tools and infrastructure. Support the continuous evolution of...

Key Responsibilities:- Define and own the product vision, strategy, and roadmap in alignment with company goals. - Drive the end-to-end product lifecycle — from ideation, prioritization, and planning to execution and delivery. - Collaborate with cross-functional teams (Design, Engineering, Sales, and Marketing) to ensure timely and high-quality releases. -...

Provide technical supportTally software to clients.Troubleshoot and resolve Tally-related issues,Maintain client records and prepare regular reports on support activities. stay updated on the latest Tally features and enhancements.

Job Title:Support Executive – GamesDepartment:Player SupportLocation:Remote/On-siteJob Overview:We are seeking a proactive and detail-orientedSupport Executiveto manage all incomingplayer support communicationsacross multiple channels includingemail, WhatsApp, and Discordfor our games. The candidate will be responsible for replying to players, organizing...

Responsibilities - To conduct keyword research to identify target keywords and phrases relevant to the business. - To optimize website content, including landing pages, blog posts, and product pages, for targeted keywords. - To implement on-page SEO elements such as meta tags, header tags, and image alt text. - To optimize website structure and navigation...

Company DescriptionRoyalPOS offers complete Point of Sale solutions specifically tailored to the needs of restaurant and retail businesses. Built with advanced Android technology, RoyalPOS features a user-friendly layout for seamless and efficient POS processing. The solution eliminates the need for bulky hardware by leveraging a simple yet powerful Android...

Description : Job Opening : L1 Technical Support (Smart Metering Domain)Locations : Meerut & Surat (Local candidates preferred)Experience : 2 - 5 yearsAbout the Role : We are looking for motivated professionals with HES (Head-End System) and MDM (Meter Data Management) experience in smart metering projects to join our support team.Key Responsibilities :-...