L1 Technical Support Engineer
3 days ago
Description : Job Opening : L1 Technical Support (Smart Metering Domain)Locations : Meerut & Surat (Local candidates preferred)Experience : 2 - 5 yearsAbout the Role : We are looking for motivated professionals with HES (Head-End System) and MDM (Meter Data Management) experience in smart metering projects to join our support team.Key Responsibilities :- Provide L1 technical support for smart metering applications.- Monitor and troubleshoot HES & MDM systems.- Handle ticketing, incident management, and first-level issue resolution.- Escalate unresolved issues to L2/L3 teams with detailed documentation.- Work closely with operations teams to ensure SLA adherence.Required Skills :- Hands-on experience with HES & MDM platforms in smart metering/utility IT projects.- Good understanding of AMI (Advanced Metering Infrastructure).- Knowledge of DLMS/COSEM protocols is a plus.- Strong communication and problem-solving skills.- Local availability in Meerut or Surat.Candidate Profile :- 2 - 5 years of relevant technical support experience.- Exposure to utility digital transformation / smart grid projects preferred.- Immediate or short-joining candidates highly desirable (ref:hirist.tech)
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Desktop Support Engineer- Surat
5 days ago
Surat, Gujarat, India Cyfuture Full time ₹ 4,00,000 - ₹ 6,00,000 per yearRole & responsibilitiesJob Title: L1 Support Desktop Support EngineerExperience Required: Minimum 1-2 YearsLocation: SuratJob Description:We are seeking a skilled and proactive L1 Support with at least 1 years of hands-on experience in IT support. The ideal candidate will be responsible for troubleshooting hardware and software issues, managing system...
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Technical Support Engineer
2 weeks ago
Surat, India PS Fin Solutions Full timeTechnical Support Engineer (On-site, Ahmedabad)Location: Ahmedabad, Gujarat, IndiaEmployment Type: Full-timeExperience Required: 1–3 yearsAbout the RoleWe are hiring a Technical Support Engineer for a fast-growing technology company in the retail automation and software solutions industry.The ideal candidate will be responsible for providing exceptional...
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L1 Network and Security Engineer
2 days ago
Surat, Gujarat, India Creative Infotech Solutions PVT ltd Full time ₹ 4,80,000 per yearLocation: Vikhroli, Mumbai (On-site at Aarti Industries)Department: IT Infrastructure – End User SupportReports To: IT Manager / L2 Support LeadExperience Required: 1–3 yearsJob SummaryWe are looking for an L1 Compute Support Engineer to provide desk-side and remote IT support to users at Aarti Industries, Vikhroli. The candidate will be responsible for...
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Junior Technical Support Engineer
5 days ago
Surat, Gujarat, India Knovator Technologies Pvt Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Title:Junior Technical Support EngineerLocation:SuratWork Mode:Onsite (No Work From Home)Experience:1–3 YearsJob Summary:We are looking for aJuniorTechnical Support Engineerwith strong knowledge of bothFrontend and Backend technologiesand a solid understanding ofMongoDB (including advanced concepts). The ideal candidate will be responsible for...
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Technical Support Engineer
2 weeks ago
Surat, India Atlassian Full timeWorking at AtlassianAtlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of...
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Technical Support Engineer
3 weeks ago
Surat, India Alvaria CX Full timeFrom the merger of two leaders in the CX space, ASPECT Software and Noble Systems, comes ALVARIA. A new global force delivering leading edge Customer Experience and Workforce Engagement software as well as cloud services technology solutions for enterprise Contact Centers. We blend the agility of a start-up mentality with the stability of an established...
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Surat, India Seven Consultancy Full timeJOB DETAILS Responding to technical support ticketsContacting clients to find out the nature of the technical or IT issue Linking to clients' computers via remote access Traveling to clients' office or server location Installing new hardware, software, and networking systems Diagnosing and troubleshooting hardware, networking, and software issues Proposing...
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Surat, India Seven Consultancy Full timeJOB DETAILS Responding to technical support ticketsContacting clients to find out the nature of the technical or IT issue Linking to clients' computers via remote access Traveling to clients' office or server location Installing new hardware, software, and networking systems Diagnosing and troubleshooting hardware, networking, and software issues Proposing...
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Senior Technical Support Engineer
2 weeks ago
Surat, India Palo Alto Networks Full timeOur MissionAt Palo Alto Networks® everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for...
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Surat, India Seven Consultancy Full timeJOB DETAILS Manage and triage incidents and service request assigned to team queues in ZenDesk Possess or quickly gain detailed knowledge of the work done by the application development teams to effectively document and support the applications Develop and mentor the team to transition from a L1/L2 to a L2/L3 support skill level Verify that all necessary...