Logistics & Customer Service Officer

10 hours ago

Ghaziabad Uttar Pradesh, India Britannia industries Full time

Position Title Customer Service Officer Function Replenishment Education Qualification Graduation Post Graduation in Management Experience in years 3-5 years of experience in Logistics Management Customer Service Stakeholders Internal Demand Planning Regional Customer service Logistics Manager Planning Team Transportation Team Legal team Purchase IT team Sales Team etc Stakeholders External C F Transporters Vendors Location Jaipur Rajasthan Job purpose To deliver on Data analysis requirement of Replenishment team and drive warehousing excellence activities from Centre Key Job Responsibilities Warehouse Management Customer Service Monitoring managing daily MIS on CRS PDP CFR LFR compliance Monitoring of overheads at warehouses detentions Monitoring warehouse secondary utilization on daily basis Monitoring Depot Operational efficiencies to manage high throughput fastest truck turnaround time labour efficiencies etc Monitor obsolescence at Depots and trigger stakeholders to take necessary actions to avoid finished goods write off Execute Depot SOPs and put in controls to ensure statutory compliance Ensure timely warehouse audits pest controls etc Ensure highest of hygiene safety standards across warehouses Driving monitoring best practices across warehouses Monitor CAPEX central procurements for warehousing

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