Only 24h Left Client Success Specialist IV

4 weeks ago


Mumbai, India Oracle Full time

Job Description - Drive maximum adoption of Oracle solution and identify/drive product expansion opportunities via high value relationship with the client. - Develop long term partnership with our clients to ensure they remain successful by realizing the full value of their investment with us to ensure client continues/replenish/renews contract with Oracle. - Responsible for maintaining a high level of client satisfaction by being a liaison between our clients and Oracle's internal operations. - Identify product expansion/up sell opportunities. - Work with larger clients. - Provide input into the CSM methodology and direction. - Act as mentor to newer CSMs on a voluntary basis.



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