▷ Only 24h Left: Senior Customer Success Manager
4 weeks ago
Job Description About HyperVerge - HyperVerge enables financial institutions to onboard and verify customers seamlessly. Our platform powers some of India's most trusted BFSI brands, L&T Finance, SBI, Angel One, and Hero FinCorp helping them scale securely and deliver faster decisions. With 1 Billion verifications processed and deep integrations across lending, insurance, and banking, we are at the forefront of transforming how India's BFSI ecosystem serves millions of customers daily. What this role is about - As a Senior Customer Success Manager, you'll focus on ensuring every client stays successful, satisfied, and retained. You'll own long-term relationships across top BFSI accounts - driving adoption, monitoring health, preventing churn, and turning customer satisfaction into sustained partnerships. Location - Mumbai What you'll do - - Own customer health and retention metrics across a portfolio of BFSI accounts. - Drive onboarding and adoption journeys that create measurable business value. - Monitor account usage and identify early signals of risk or churn. - Partner with Delivery and Product teams to ensure smooth execution and timely issue resolution. - Lead quarterly business reviews to reinforce impact and sustain renewals. - Build strong relationships with client stakeholders, acting as their trusted advisor within HyperVerge What will make you thrive - - Relentless focus on retention, satisfaction, and zero-churn outcomes. - Structured approach to measuring customer health and leading proactive interventions. - Empathy and ownership - goes beyond support to ensure the client's success. - Excellent communication and ability to align multiple stakeholders across BFSI setups. - Passion for continuous improvement and deep curiosity about BFSI processes. What you'll need - - 68 years of experience in Customer Success / Account Management / Client Engagement within BFSI SaaS or fintech. - Proven track record of reducing churn and improving NRR in enterprise accounts. - Data-driven mindset with strong analytical and reporting skills. - Leading steering committee with CXOs. - Outstanding collaboration and stakeholder management capabilities. - Familiarity with AI, KYC, or workflow automation solutions is preferred.
-
Bengaluru, India Adopt AI Full timeJob Description Technical Customer Success Manager (CSM) Location: Bangalore, India Employment Type: Full-time About Adopt AI: Adopt AI is on a mission to transform applicationslegacy or moderninto intelligent agents. We empower businesses to automate workflows, improve operational efficiency, and deliver exceptional user experiences. Join our fast-growing,...
-
Senior Customer Success Manager
2 days ago
Mumbai, India Truecaller Full timeJob Description Hello, Truecaller is calling you from Mumbai, India! Ready to pick up Our goal is to make communication smarter, safer, and more efficient, while building trust across the world. With our roots in Sweden and a global reach, we deliver smart services that create meaningful social impact. We are committed to protecting you from fraud,...
-
Senior Customer Success Manager
13 hours ago
Mumbai, India Zycus Full timeJob Description About Us Zycus, recognized by leading analyst firms in procurement technology, empowers teams to unlock deep value through its comprehensive Source-to-Pay (S2P) solutions. At the heart of our S2P solution is the Merlin Agentic Platform, which orchestrates intelligent AI agents to deliver simplified, efficient, and compliant processes. The...
-
Success Coach
3 weeks ago
Hyderabad, India NxtWave Full timeJob Description Job Title: Success Coach Location: Hyderabad Working Days: 6 days a week (Weekend flexibility required) About NxtWave: NxtWave is one of India's fastest-growing EdTech startups, transforming youth into highly skilled tech professionals through its flagship CCBP 4.0 programs. Founded by alumni of IITs and IIIT Hyderabad, and backed by Orios...
-
Senior Product Manager
2 weeks ago
Mumbai, India Talent Systems, LLC Full time***We are only considering candidate who live in Mumbai. Job Purpose: We're hiring a Senior Product Manager to lead the development and growth of mobile-first subscription products tailored for the Indian market. This role requires a strong operator with the ability to own product outcomes end-to-end—ideation, execution, and optimization. You'll work...
-
Customer Service Representative
2 weeks ago
India Agents Only Technologies Full timeLocation: Remote (Device pickup required from Gurugram or Hyderabad) Company: Agents Only (A Teleperformance Company) Duration: 2 months Training Dates: November 15 or November 22 About the Role: Join our Customer Service Project as a Gig Agent! Work remotely, gain valuable experience, and open doors to future gig projects with Agents Only. You’ll provide...
-
Customer Service Representative
2 weeks ago
India Agents Only Technologies Full timeLocation: Remote (Device pickup required from Gurugram or Hyderabad) Company: Agents Only (A Teleperformance Company) Duration: 2 months Training Dates: November 15 or November 22 About the Role: Join our Customer Service Project as a Gig Agent! Work remotely, gain valuable experience, and open doors to future gig projects with Agents Only. You’ll provide...
-
Only 24h Left! Software Development Snr Manager
3 weeks ago
India Oracle Full timeJob Description As the Senior Manager in OCI for Security team, you will provide leadership to a dedicated team tasked with overseeing the end-to-end lifecycle of critical Security related services within OCI. Your role will involve ensuring that the team's objectives are consistently aligned with the broader organizational goals, maintaining a strategic...
-
▷ [Only 24h Left] Customer Support Executive
3 weeks ago
Mumbai, India Criniti's Management Services LLP Full timeJob Description Job Title: Customer Support Executive Job Type: Full-time We seek a dynamic and customer-oriented individual to join our call centre team. As an inbound call centre candidate, you will handle incoming customer calls, answer queries, and ensure customer satisfaction with our products and services. About Our Client: Our client is a renowned...
-
▷ Only 24h Left: Digital Transformation Manager
3 weeks ago
India L&T Technology Services Full timeDigital Technology/ Transformation Manager Key skills- AWS, Cloud, IOT Cybersecurity, Automation QA test Location- Pune Qualification-BE, Mtech, Digital Certfications Exp- 10- 15 years 10+ years of senior-level experience in project, program, or delivery management, preferably within a software development & engineering environments supporting Internet of...
