
Team Lead, Inbound
3 weeks ago
DESCRIPTIONJD for Team Lead At Amazon we strive to be Earth s most customer-centric company where people can find and discover anything they want to buy online We hire the world s brightest minds offering them an environment in which they can relentlessly improve the experience for customers Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment Every day we solve complex technical and business problems with ingenuity and simplicity We re making history and the good news is we ve only just begunSummary Amazon is a highly data driven company highly passionate about its customers In this context it is vital to ensure the customers always get their orders on time and with quality The processes at the FCs are largely manual involving large numbers of associates One of the most critical roles is that of a process associates who mentor guide the associates towards ensuring meeting the customer expectation by following our standard work practice keeping safety quality in mind Job Deliverables xc2xb7 Daily Management of shift from Learning perspective o Direct IB and OB functions o Understand SJIs and follow SOP o Monitoring and mentoring of associates on productivity quality and safety o Monitor PS queues and raise Andon in case of any issues o Conduct a 4M and 5S audit for the respective work stations on a daily basisBASIC QUALIFICATIONS- Bachelor s degree - Speak write and read fluently in English - Experience with Microsoft Office products and applications - Experience in an operational rolePREFERRED QUALIFICATIONS- Experience in e-commerce retail or advertisingOur inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information If the country region you re applying in isn t listed please contact your Recruiting Partner
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Team Lead
3 days ago
Gurgaon, Haryana, India Global Assure Full time ₹ 5,00,000 - ₹ 12,00,000 per yearFunction: Customer Service / Alarm CenterExperience Required: 4–6 YearsRole OverviewThe Team Leader – Customer Service will be responsible for leading a team of customer service executives in delivering timely, empathetic, and accurate assistance to customers, primarily in the Automobile RSA domain. This role requires strong people management skills,...
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Support/marketing Telecaller
5 days ago
Gurugram, Haryana, India Scalent Projects Full timeob Description: Support/Marketing Telecaller (Inbound) Location: Udyog Vihar, Gurugram Working Days: Monday to Saturday Working Hours: 10:30 AM to 7:30 PM Salary Bracket: ₹20,000 - ₹30,000 per month Position Overview: Key Responsibilities: Inbound Support: Handle inbound customer queries with professionalism and efficiency. Provide accurate...
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Customer Service Team Lead
5 days ago
Gurgaon, Haryana, India Coforge Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Description-Team Leader for Hearst Job TitleTeam LeaderReference Code DepartmentOperationsDate Updated Process nameHearstHiring ManagerK Mani GandhanNo. of Position1Job LocationGurgaon Job Summary: We are seeking for an energetic Team leader to oversee a team handling inbound and outbound calls for USA-based customers. The ideal candidate will have a...
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Inbound Sales Closer Call-Based
3 days ago
Haryana, India Ambiati Full time ₹ 6,00,000 - ₹ 12,00,000 per yearRole Overview: As a Sales Representative at Ambiati, you will be responsible for calling inbound leads who have already submitted forms, eliminating the need for cold calling. Your main focus will be to understand the lead's business requirements and effectively pitch the most suitable solution, whether it be a Website or an AI Agent. Building rapport with...
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US Inbound Support
2 weeks ago
Gurgaon, Haryana, India G R Management Full time ₹ 88,800 - ₹ 12,00,000 per yearInbound Voice & Chat Support – American Process (Gurgaon) Sector 19, Gurgaon, HaryanaSalary: up to ₹34,000 in-hand per monthJob Type: Full-timeWork Mode: Work from OfficeWorking Days: 5 Days/Week - 2 RotationalCabs: Both sides of the cab providedEducation: Undergraduates & Graduates eligibleExperience: Freshers and candidates with 6+ months in the BPO...
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US Inbound Support
4 days ago
Gurgaon, Haryana, India Vertex Global Full time ₹ 87,000 - ₹ 12,00,000 per yearInbound Voice & Chat Support – American Process (Gurgaon) Sector 19, Gurgaon, HaryanaSalary: up to ₹34,000 in-hand per monthJob Type: Full-timeWork Mode: Work from OfficeWorking Days: 5 Days/Week - 2 RotationalCabs: Both sides of the cab providedEducation: Undergraduates & Graduates eligibleExperience: Freshers and candidates with 6+ months in the BPO...
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Inbound Sales Representative
2 weeks ago
Haryana, India Step To Soft Pvt. Ltd Full time**Job description** **Role & responsibilities** Responsible for handling Inbound Calls from US Customers regarding Broadband and Telecom Services. **Perks and benefits**: - Both sides Cab + Meals - Salary Upto 40k CTC - Unlimited Incentives **Key Skills**: - Should have good convincing power - Should be Comfortable with shift timing - A standard Level...
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Inside Sales Team Lead
4 days ago
Gurgaon, Haryana, India Noa Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout NoaNoa is a personalized, prognosis-first weight management company. We combine modern science with ancient wisdom to deliver research-backed supplements tailored to individual needsRole OverviewWe're hiring aSales Team Leadto drive customer acquisition and revenue growth. You'll lead from the front whilebuilding and managing a high-performing sales...
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Bde - Inbound/outbound Sales
1 week ago
Gurgaon, India Ken Research Private Limited Full timeKey responsibilities: 1. Inbound/Outbound process understanding 2. Client Lead Handling 3. Client Meeting Handling 4. Strong Follow-up 5. Strong Negotiation 6. Closing of the leads **Salary**: ₹300,000.00 - ₹600,000.00 per year **Benefits**: - Health insurance - Internet reimbursement Day range: - Monday to Friday Shift: - Day shift Supplemental...
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Bpo Team Lead
1 week ago
Gurgaon, Haryana, India Globiva Full time ₹ 2,00,000 - ₹ 6,00,000 per yearGLOBIVA is hiring for Team Leader.Location- Sector 18, Gurgaon (Haryana)6 days workingRotational shifts and Rotational week-offNote:- There is no night shift for female employeeKey Responsibilities:Performance Management:Drive the team to meet/exceed process KPIs:SLA (Service Level Agreement) adherenceAHT (Average Handling Time)CSAT (Customer Satisfaction...