Inbound Sales Lead – Telecom Solutions

18 hours ago

haryana, India Kingfisher Telecom Full time

Inbound Sales Lead – Telecom Solutions (Kingfisher Telecom)Location: Gurugram, Haryana Employment Type: Full-time Experience: 3–6 years (Inbound / Inside Sales) Joining: Immediate / Notice period negotiable About Kingfisher TelecomKingfisher Telecom provides business connectivity and telecom solutions, including international SIM cards and related telecom services for individuals and businesses. We focus on reliability, clear service commitments, and a customer experience built on trust. Role SummaryWe’re hiring an Inbound Sales Lead to manage and convert high-intent inbound enquiries coming via phone, web, and partner/portal channels. You’ll run a consultative sales process—qualify needs, recommend the right solution, close, and ensure a clean handover to operations. This is an inbound-led role (not cold calling), with strong emphasis on speed of response, CRM accuracy, and quality conversion . Key ResponsibilitiesRespond to inbound enquiries (calls, forms, callbacks) within defined SLAs Qualify leads: customer profile, use-case, timeline, budget, and decision-maker Recommend and close suitable solutions (e.g., international SIM plans , business connectivity, voice/cloud comms, IoT/M2M connectivity, bundled packages) Prepare quotes and coordinate documentation/KYC where required Maintain strong CRM hygiene: lead stage, notes, objections, next steps, outcomes Track performance vs targets (conversion, TAT, follow-ups, activation rate) Share structured feedback with Ops/Product to reduce friction and improve conversion Support onboarding of junior reps through process adherence and call-quality standards Requirements3–6 years of inbound/inside sales experience in telecom / B2B tech / ISP / SaaS Proven ability to convert warm leads and handle objections professionally Clear communication (Hindi + English preferred) Comfortable with CRM tools (Zoho/Salesforce/HubSpot or similar) and Excel/Sheets Strong follow-up discipline and attention to detail Customer-first mindset and high integrity Preferred: Experience with international telecom products (SIMs/roaming), enterprise clients, SLA-based services, or portal-driven lead funnels. Traits We Look ForTrust-first communicator: clear, calm, and honest—no overpromising High ownership: you don’t wait to be chased; you close loops Structured operator: you follow process and improve it Resilient + consistent: steady performance, even on repetitive workloads Customer-empathy with backbone: helpful, but able to ask for the close What We OfferCompetitive CTC Performance-linked incentives Work-from-office culture with an in-house office gym Opportunity to travel to the UK (role-dependent) for partner meetings/training Structured workflows, measurable goals, and growth path into senior sales / customer success / operations

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