Am-wf Relation Admin

Ready to shape the future of work At Genpact we don t just adapt to change we drive it AI and digital innovation are redefining industries and we re leading the charge Genpact s our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale From large-scale models to our breakthrough solutions tackle companies most complex challenges If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team that s shaping the future this is your moment Genpact NYSE G is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally Through our deep business knowledge operational excellence and cutting-edge solutions - we help companies across industries get ahead and stay ahead Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today Get to know us at and on and Inviting applications for the role of Management Trainee Assistant Manager Workforce Relations Admin This role is essential in supporting workforce relations by maintaining accurate and compliant documentation preparing detailed case summaries and assisting in internal investigations to address employee concerns The ideal candidate will possess a strong background in employee relations administration document management and collaborating across HR and business functions to ensure a fair and compliant workplace Responsibilities 1 Team Leadership Lead a team of analysts ensuring timely and accurate processing Monitor team performance and provide coaching to enhance efficiency 2 Documentation Maintain detailed and organized documentation of all case-related activities in accordance with internal policies and legal standards Prepare Case Summaries Draft clear concise and factual case summaries to support HR decision-making and legal review if necessary Investigation Support Assist in conducting internal investigations related to employee conduct or workplace concerns 3 Compliance Ensure case management practices align with company policies local labour laws and ethical standards 4 Reporting Generate periodic reports on case trends resolution timelines and compliance metrics Analyse trends and provide insights to improve operations Qualifications we seek in you Minimum Qualifications Bachelor s degree in HR Finance Accounting or a related field Proven experience in Workforce Relations Admin or a related role with a strong background in leadership Advanced proficiency in HRMS Workday software and reporting tools Five Days working from Office Preferred Qualifications Skills Certification in HR management or HR operations Experience in process improvement and automation Preference of an understanding of Workday module and Ticketing tools ServiceNow Zendesk Key Skills and Attributes Leadership and team management skills Analytical mindset with attention to detail Strong communication and stakeholder management abilities Why join Genpact Be a transformation leader - Work at the cutting edge of AI automation and digital innovation Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career - Get hands-on experience mentorship and continuous learning opportunities Work with the best - Join 140 000 bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture - Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters Up Let s build tomorrow together Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training