
Manager - Technical Support (11-13 Yrs) Gurgaon/gurugram (after-sales/customer Service)
6 days ago
Position Title Technical Support Manager B2B - International Support Department Customer SupportLocation IndiaShift Timings 5 30 PM to 2 30 AM IST US Shift 8 00 PM to 5 00 AM ISTKey Responsibilities - Lead and manage a team of technical support executives - Handle technical support queries from international B2B customers for software variants - Ensure timely resolution of escalated issues coordinate with R D for bug fixes - Define and execute SLAs and ensure adherence - Maintain issue logs and reports in CRM - Conduct regular team training to keep pace with technological changes - Support customer software evaluations and ensure smooth onboarding - Manage key accounts for long-term retention - Drive and benchmark Customer Satisfaction NPS Key Skills Required Technical Skills Strong understanding of computer hardware IT infrastructure networking cybersecurity cloud platforms and APIs Soft Skills - Excellent written and verbal communication- Empathetic and customer-focused approach- Team handling and inter-department coordinationExperience Qualification Total Experience 10 - 12 years in B2B technical support International Support Experience At least 50 of total experience in handling international software hardware support Qualification B Tech M Tech BCA MCA Computer Science or IT ref updazz com
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Customer Support Role
4 days ago
Gurgaon, Haryana, India BELIVERS HR Full timeHiring Now Customer Support - Voice Blended Chat Roles Contact Centre Gurgaon - Location Gurgaon - Industry Contact Centre BPO - Shift Rotational with rotational week offs - Languages Must be comfortable with English Hindi calling Open Positions 1- Voice Process- Education Graduate Undergraduate- Versant Score Voice - 65- Experience Min ...
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Sales Role
3 weeks ago
Gurgaon, Haryana, India Gentoro People Consulting Full timeJob Title Asst Manager Dy Manager Manager - Employee Benefit Insurance SalesLocation Gurgaon Experience 3 to 10 years in direct sales of Employee Benefit products GMC GPA GTL with General Insurance or Insurance Broking firms Qualification Graduate and MBA - Insurance Reporting To Branch Head Business Head Functional Head About The Company ...
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Gurgaon, Haryana, India MannuBhai Service Expert Full timeWe re Hiring Customer Care Executive Follow-Up Role Location Gurgaon Haryana- Open Positions 2 Female Candidates Working Days 6 Days a Week - Rotational OffPosition Customer Care Executive CCE - Follow-Up Key Responsibilities - Make follow-up calls to existing and potential customers - Maintain accurate records of calls and update CRM regularly -...
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Work Companion
1 week ago
Gurgaon, Haryana, India Work Companion LLP Full timeAbout WoCo WoCo is the go-to HRTech solution for new-age and fast-growing businesses Our team consists of innovators technologists product scientists business leaders and people enthusiasts We are poised to lead the People Payroll and Productivity space with some of the industry s best minds Joining WoCo means being part of a visionary team that...
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Customer Service Role
6 days ago
Gurgaon, Haryana - Noida, Uttar Pradesh, India SNAPFIND Full timeTop BPO in India is Hiring - Process Wheelz Non-Voice Chat Mail - Location Gurgaon Eligibility - Graduates only- No BE B Tech - Final-year students- can apply No backlog - Undergraduates- with -6 months of experience- Assessment - Non-Versant Score 52 above Offer Details - CTC 2 64 LPA - Take Home Salary 16 200 - MIV 2 000 - Cab Facility ...
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Gurgaon, Haryana, India MannuBhai Service Expert Full timeWe re Hiring Subscription Sales Manager Location Gurgaon Experience Required 2-3 Years Apply Join our dynamic sales team and help us drive subscription-based growth Roles Responsibilities - Drive monthly annual subscription sales targets- Convert leads into paying subscribers via campaigns- Manage end-to-end sales cycle lead gen to closing - Work with...
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Gurgaon, Haryana, India MannuBhai Service Expert Full timeWe re Hiring Franchise Sales ManagerCompany MannuBhai Service ExpertLocation Sector 48 Gurgaon HaryanaIndustry Retail Franchise Operations Service SectorRole Type Full-Time 6 Days WorkingShift General Day ShiftOpen Positions 5 Male Female Key Responsibilities - Drive sales by converting leads into franchise partners - Present and explain...
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Manager - Technical Support (11-13 yrs)
1 week ago
Gurgaon, Haryana, India Hire more Full timePosition Title: Technical Support Manager (B2B - International Support)Department: Customer SupportLocation: IndiaShift Timings:5:30 PM to 2:30 AM IST (US Shift)8:00 PM to 5:00 AM ISTKey Responsibilities:- Lead and manage a team of technical support executives.- Handle technical support queries from international B2B customers for software variants.- Ensure...
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Gurgaon, Haryana, India PartsAvatar Full timeParts Avatar is looking for candidates to join our customer service team We want excellent customer service to be at the heart of everything we do We believe remarkable talent enthusiasm and hustle add up to great work Designation Technical Support Associate Chat Email Process Job Type Permanent Job Location Sector-32 Gurugram Haryana-122003...
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Executive- Inside/field Sales
1 week ago
Gurgaon, Haryana, India Hyper Grocers Full timeSales Executive - SaaS Inside Sales or Field Sales Join Kuberha ai an AI-powered SaaS platform revolutionising retail automation for kirana stores and large distributors We offer intelligent solutions for billing inventory and cataloguing helping our clients digitise and grow their business with ease We are looking for a Sales Executive with a strong...