Work Companion

1 week ago

Gurgaon Haryana, India Work Companion LLP Full time

About WoCo WoCo is the go-to HRTech solution for new-age and fast-growing businesses Our team consists of innovators technologists product scientists business leaders and people enthusiasts We are poised to lead the People Payroll and Productivity space with some of the industry s best minds Joining WoCo means being part of a visionary team that values innovation growth and customer-centricity Location Onsite Gurugram Role Overview As a Customer Success Executive at WoCo you will be an essential part of our client-facing operations ensuring our clients receive top-notch support and guidance You will focus on customer satisfaction aiding product adoption and assisting clients in achieving their goals with our solutions This role requires excellent communication skills a proactive approach and the ability to work well with different teams within the company Key Responsibilities - Client Relationship Support Build and maintain positive relationships with clients understanding their needs and providing helpful solutions - Client Assistance Support clients with process recommendations and insights to help them effectively use our products - Performance Monitoring Keep track of key metrics like CSAT NPS and product usage Use this data to improve the customer experience - Team Collaboration Work closely with product sales and other teams to ensure smooth service delivery and client success - Engagement Execution Help develop and implement engagement plans that align with client goals and WoCo s capabilities - Event Support Assist clients during key HR events such as appraisals and increments providing necessary support and guidance - Feedback Collection Gather and analyze customer feedback to identify areas for improvement Share insights with the product team to influence the product roadmap - Risk Identification Identify potential risks and communicate them to the team to ensure timely resolution - Opportunity Identification Spot opportunities for upselling and cross-selling WoCo products and services Work with the sales team to pursue these opportunities - Customer Advocacy Represent the voice of the customer within WoCo ensuring their needs and feedback are considered in product development and strategy Requirements - Experience 1-3 years of experience in customer support or related roles in the SaaS industry - Communication Skills Strong communication and presentation skills with the ability to explain complex ideas clearly - Analytical Skills Basic analytical skills with the ability to use data to drive improvements - Technical Aptitude Comfortable with technology and quick to learn new tools - Customer-centric Passionate about customer experience and committed to delivering high-quality service - Problem-solving Good problem-solving skills with the ability to find effective solutions - Team Player Ability to work well in a collaborative fast-paced environment Strong interpersonal skills and the ability to build relationships with cross-functional teams Join us at WoCo and be a part of our mission to revolutionize the HRTech landscape ref updazz com

  • Flutter Developer

    3 weeks ago

    Gurgaon, Haryana, India Work Companion LLP Full time

    SALARY : 6LP - Us : Work Companion (WoCo) is an HRTech startup headquartered in Gurgaon, India. We are committed to transforming HR and Payroll operations through our comprehensive, mobile-first platform. As we continue to evolve and expand, we invite you to be a part of our journey. We are currently seeking an experienced Flutter Developer who aligns with...

  • Founding Software Engineer

    7 days ago

    Gurgaon, Haryana, India Slayd Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Slaydis the AI fashion companion that helps the Gen-Z to decide on what to wear and how to style it. We're moving at breakneck speed to become the AI shopping companion for millions.Now, we're looking for a Founding Full-Stack Software Engineer to join us in Gurugram. This isn't just another dev role - it's a seat at the table from Day 0.What you'll...

  • Lead Product Designer

    2 weeks ago

    Gurgaon, Haryana, India Cypherock Full time ₹ 5,00,000 - ₹ 8,00,000 per year

    About CypherockCypherock is building the future of secure self‑custody. Our flagship product, the X1 hardware wallet, is the world's first to eliminate seed phrases using Shamir's Secret Sharing, distributing your keys across a vault and four NFC cards for maximum security and recoverability. This product ecosystem includes the cySync desktop app, a...

  • Human Resources Executive

    2 weeks ago

    Gurgaon, Haryana, India Netpuppys Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionNETPUPPYS is dedicated to helping small businesses easily set up online stores and reach a global audience. Our platform allows business owners to manage their store from anywhere, making the process smooth and efficient. We are your virtual companion, assisting your journey to online growth and success. Be prepared for a seamless online...

  • Call Centre Executive

    2 weeks ago

    Gurugram, Haryana, India Epoch Elder Care Full time

    Epoch Elder Care was founded in 2012, as a home care provider to meet the growing needs for elderly care and services in India. Epoch Elder Care focused on companion care, psychological support & home management. Epoch offered services in Delhi-NCR, Mumbai and Pune to over 400 seniors. **Designation** - Customer Support Executive **Location**: -...

  • Medical Records Officer

    7 days ago

    Gurgaon, Haryana, India CGS Hospital Full time ₹ 3,15,000 - ₹ 4,20,000 per year

    Job Title: MRD Executive / OfficerLocation: Gurugram, IndiaDepartment: Medical Records Department (MRD)Reporting To: Hospital Administrator / Medical DirectorEmployment Type: Full-timeAbout Us:CGS Hospital Name (A unit of CGS Charitable Trust) is a leading veterinary healthcare provider committed to delivering high-quality medical services to companion vets....

  • Student Success Internship In Gurgaon At

    2 weeks ago

    Gurgaon, Haryana, India Internshala Full time

    About the internshipOur newly launched product line placement guarantee courses PGC is an exciting next step in that direction PGCs are in-depth rigorous online specializations that prepare students for an internship job in that domain For this new product line we are looking to set up the world s best program delivery and user engagement team - a...

  • Junior Merchandiser

    2 weeks ago

    Gurugram, Haryana, India Heads Up For Tails Full time

    About Us Heads Up For Tails is a one-stop pet product's brand with its paw-prints across India. We design,manufacture, and customize high quality and functional pet products to improve the quality of your pet'slife and make pet parenting delightful. We were founded with the sole aim of making the lives of all pet companions better and on the strongbelief...

  • Facility Nurse

    2 weeks ago

    Haryana, India Epoch Elder Care Full time

    **Epoch Elder Care** was founded in 2012, as a home care provider to meet the growing needs for elderly care and services in India. Helmed by Kabir Chadha and Neha Sinha, Epoch Elder Care focussed on companion care, psychological support & home management. Epoch offered services in Delhi-NCR, Mumbai and Pune to over 400 seniors. **Clinical Nursing...

  • Accounts Receivable

    24 hours ago

    Gurugram, Haryana, India Heads Up For Tails Full time

    Accounts Receivable Location: Gurgaon Type: Full time **About the Role** We are searching for a skilled and detailed oriented Accounts Receivable to join our team. As an Accounts Receivable, you will be responsible for Bank Reconciliation, Book keeping, Retail Process in essential accounting functions. You will also be responsible for preparing invoices...