Work Companion

5 days ago

Gurgaon Haryana, India Work Companion LLP Full time

About WoCo WoCo is the go-to HRTech solution for new-age and fast-growing businesses Our team consists of innovators technologists product scientists business leaders and people enthusiasts We are poised to lead the People Payroll and Productivity space with some of the industry s best minds Joining WoCo means being part of a visionary team that values innovation growth and customer-centricity Location Onsite Gurugram Role Overview As a Customer Success Executive at WoCo you will be an essential part of our client-facing operations ensuring our clients receive top-notch support and guidance You will focus on customer satisfaction aiding product adoption and assisting clients in achieving their goals with our solutions This role requires excellent communication skills a proactive approach and the ability to work well with different teams within the company Key Responsibilities - Client Relationship Support Build and maintain positive relationships with clients understanding their needs and providing helpful solutions - Client Assistance Support clients with process recommendations and insights to help them effectively use our products - Performance Monitoring Keep track of key metrics like CSAT NPS and product usage Use this data to improve the customer experience - Team Collaboration Work closely with product sales and other teams to ensure smooth service delivery and client success - Engagement Execution Help develop and implement engagement plans that align with client goals and WoCo s capabilities - Event Support Assist clients during key HR events such as appraisals and increments providing necessary support and guidance - Feedback Collection Gather and analyze customer feedback to identify areas for improvement Share insights with the product team to influence the product roadmap - Risk Identification Identify potential risks and communicate them to the team to ensure timely resolution - Opportunity Identification Spot opportunities for upselling and cross-selling WoCo products and services Work with the sales team to pursue these opportunities - Customer Advocacy Represent the voice of the customer within WoCo ensuring their needs and feedback are considered in product development and strategy Requirements - Experience 1-3 years of experience in customer support or related roles in the SaaS industry - Communication Skills Strong communication and presentation skills with the ability to explain complex ideas clearly - Analytical Skills Basic analytical skills with the ability to use data to drive improvements - Technical Aptitude Comfortable with technology and quick to learn new tools - Customer-centric Passionate about customer experience and committed to delivering high-quality service - Problem-solving Good problem-solving skills with the ability to find effective solutions - Team Player Ability to work well in a collaborative fast-paced environment Strong interpersonal skills and the ability to build relationships with cross-functional teams Join us at WoCo and be a part of our mission to revolutionize the HRTech landscape ref updazz com

  • Java Architect

    2 weeks ago

    Gurgaon, Haryana, India ERM Placement Services Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Skill/ Position title: Java ArchitectLevel of hire: M/SM/ADJob DescriptionKey Skills:Primary:Java 11+ (such as Java 17, Java 21 & not just Java 8)JEE,Spring & related framework modules,Spring Boot,Microservices,Design Patterns,DevOps,Cloud (AWS / Azure / GCP) external certification preferred,GenAI: Any Code Companion experience – GHCP, Amazon Q Developer,...

  • Liasioner (Restaurants & Hotels) Freshers welcome

    1 week ago

    Gurgaon, India Eminent Land Full time

    Company Description Party Ponder is a unique portal which gives you marvelous experience of your gathering arrangement in your city, Party ponder created by a group of committed, youthful, alert, vivacious and brilliant aficionados who are working day and night for investigating best offers for the individuals who wanting to go out for the gathering with...

  • Social Media Marketing Specialist

    4 days ago

    Gurgaon, Haryana, India Fur Ball Story Full time ₹ 3,00,000 - ₹ 9,00,000 per year

    Company DescriptionAt Fur Ball Story, we embrace the notion that pets are cherished members of the family. Since our inception in 2016, our business has flourished into the most relied-upon name in pet care, creating a strong online community exceeding 100,000 followers combined. Our mission is to assist every pet parent and their furry companion in...

  • Content Writer

    1 week ago

    Jharsa, Gurugram, Haryana, India Vaidam Health Pvt Ltd Full time

    Job descriptionCompany DescriptionVaidam Health ) is a medical travel assistant company based in Gurugram. We connect international patients with doctors and hospitals for treatment at affordable prices. Our services include researching, coordinating, and providing concierge services to travelling patients and their companions.Role DescriptionThis is a role...

  • Social Media Manager

    3 days ago

    Gurgaon, Haryana, India Mini wesst Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Company DescriptionMini Wesst is a dynamic and innovative online-first brand that designs statement handbags and luggage inspired by western aesthetics, catering to modern, aspirational individuals. Our products are known for combining style with functionality, offering unique and high-quality options to our customers. With a strong focus on creativity and...

  • Call Centre Executive

    2 weeks ago

    Gurugram, Haryana, India Epoch Elder Care Full time

    Epoch Elder Care was founded in 2012, as a home care provider to meet the growing needs for elderly care and services in India. Epoch Elder Care focused on companion care, psychological support & home management. Epoch offered services in Delhi-NCR, Mumbai and Pune to over 400 seniors. **Designation** - Customer Support Executive **Location**: -...

  • Medical Records Officer

    1 week ago

    Gurugram, Haryana, India CGS Hospital Full time

    **Job Title: MRD Executive / Officer** **Location: Gurugram, India** **Department: Medical Records Department (MRD)** **Reporting To: Hospital Administrator / Medical Director** **Employment Type: Full-time** **About Us**: CGS Hospital Name (A unit of CGS Charitable Trust) is a leading veterinary healthcare provider committed to delivering high-quality...

  • Liasioner (Restaurants & Hotels) Freshers welcome

    2 weeks ago

    Sohna - Gurgaon Rd, Sector , Gurugram, Haryana, India Eminent Land Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Company Description Party Ponder is a unique portal which gives you marvelous experience of your gathering arrangement in your city, Party ponder created by a group of committed, youthful, alert, vivacious and brilliant aficionados who are working day and night for investigating best offers for the individuals who wanting to go out for the gathering with...

  • Manager - Performance Marketing

    4 days ago

    Gurgaon, Haryana, India eed2faa7-8f3a-4972-964d-20ba7d7893c5 Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About UsWelcome to Swiss Beauty, the fastest-growing beauty and cosmetics brand in India. Established in 2013, Swiss Beauty aims to be the ultimate companion and BFF of every makeup lover, transforming beauty routines into extraordinary experiences. With a focus on Indian beauty needs, we merge global cosmetic standards with our expertise to create highly...

  • Junior Merchandiser

    2 weeks ago

    Gurugram, Haryana, India Heads Up For Tails Full time

    About Us Heads Up For Tails is a one-stop pet product's brand with its paw-prints across India. We design,manufacture, and customize high quality and functional pet products to improve the quality of your pet'slife and make pet parenting delightful. We were founded with the sole aim of making the lives of all pet companions better and on the strongbelief...