Application Support Engineers

3 weeks ago


Noida, India Teamware Solutions Full time

Job Description Role & Responsibilities: - Technical Issue Resolution: Provide application-level support by analyzing, diagnosing, and resolving technical issues in a timely manner. - Web Technology Support: Work on troubleshooting and supporting front-end components involving HTML, CSS, and JavaScript. - Unix-Based Support: Utilize Unix knowledge for log analysis, script execution, and root-cause identification. - Collaboration & Follow-Up: Coordinate with internal technical teams to escalate and resolve complex issues efficiently. - Monitoring & Maintenance: Ensure smooth functioning of applications by performing regular health checks and monitoring system performance. - Customer Assistance: Assist users with queries, ensuring high-quality support and timely updates on issue resolution.



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