Trainee- Application Support Engineer

2 days ago

Noida, Uttar Pradesh, India Omnie Solutions Full time ₹ 1,44,000 - ₹ 2,88,000 per year

Job Title: Trainee- Application Support Engineer (Rotational Shift)

Years of Experience: 0-1 year

Job Location: Noida

Education- B.SC(IT)/ BCA

Job Type: Full Time (Work from Office Only)

We are looking for dedicated and detail-oriented Application Support Engineers (Rotational Shift) to provide technical support for ongoing .NET and BizTalk-based projects. The role involves monitoring systems, handling production issues, performing routine maintenance, and escalating critical incidents during night hours(IST).

Only candidates with B.Sc (Computer Science/IT) or BCA qualifications will be considered. Candidates with higher qualifications (MCA, M.Sc, B.Tech, etc.) are not eligible for this role

You will be working as a Trainee for 2(Two) months and at the end of the Training a technical evaluation will be conducted and based on you successfully clearing the evaluation at the end of training you will be on-boarded on the company payrolls.

Stipend During Training- 12k pm for 2 months Training Period

After Training- Starting CTC of 2.4 lakh pa based on performance and post successful completion of Training and On-boarding

There is a legal bond of 2 years (post completion of training and once you will be on the payrolls) and it is a legal agreement which states that you need to serve the company for a minimum period of 2 years from your date of joining.

Responsibilities

  • Monitor .NET / BizTalk applications during shifts including night shifts during IST hours for performance, errors, and availability.
  • Provide Level 1 & Level 2 support by troubleshooting issues and resolving them or escalating as necessary.
  • Perform routine operational checks and validations based on predefined checklists.
  • Log incidents and updates accurately in ticketing systems (e.g., Jira, ServiceNow).
  • Follow escalation protocols and communicate critical incidents to on-call L3 teams or stakeholders.
  • Document recurring issues and assist in the development of knowledge base articles.
  • Ensure handover documentation is provided to the day team at shift end.
  • Participate in weekly team syncs and provide input for process improvements.

Required Qualifications

  • B.Sc (Computer Science, IT) or BCA degree Mandatory
  • Freshers or up to 1 years of experience in application support preferred
  • Basic understanding of Microsoft .NET framework, C#, SQL Server
  • Exposure to or willingness to learn BizTalk Server fundamentals
  • Familiarity with Windows Server environments and basic system/network troubleshooting

Preferred Skills

  • Strong problem-solving skills with the ability to follow predefined processes
  • Good written and verbal communication skills
  • Experience with monitoring tools and ticketing systems (an advantage)
  • Ability to work independently with minimal supervision, especially during night hours

Other Details:

  • Training will be provided for .NET and BizTalk-specific processes and internal systems
  • Rotational Shift including Night shift benefits will be applicable as per company policy
  • Role involves working on public holidays and weekends (on a rotational basis)

Note: This opportunity is specially designed for candidates who want to build a strong foundation in application support and monitoring. It is not intended for those holding higher degrees or looking for development-centric roles.

Only Noida based candidates are welcome to apply.

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