HR Learning Management System Support
3 weeks ago
Description
We are seeking an HR Learning Management System Support professional to join our team in India. The ideal candidate will have a strong background in supporting learning management systems and a passion for enhancing employee development through effective training solutions.
Responsibilities
- Provide technical support for the HR Learning Management System (LMS) and troubleshoot issues as they arise.
- Assist in the administration and configuration of the LMS, including user management, course creation, and reporting.
- Support the development and deployment of training programs and e-learning modules.
- Collaborate with HR and training teams to ensure content is updated and aligned with organizational goals.
- Conduct user training sessions and create user guides for LMS functionalities.
- Monitor system performance and generate reports to track user engagement and training effectiveness.
Skills and Qualifications
- 2-4 years of experience in HR, Learning Management Systems, or a related field.
- Proficient in LMS software (such as Moodle, Cornerstone, or SAP SuccessFactors) and Microsoft Office Suite.
- Strong analytical skills with the ability to interpret data and produce actionable insights.
- Excellent communication and interpersonal skills to effectively work with team members and stakeholders.
- Problem-solving mindset with a keen attention to detail.
- Basic understanding of instructional design principles and e-learning development tools.
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