ServiceNow Architect

23 hours ago

Gurugram Gurugram India Impronics Technologies Full time

Job Description Experience: 8+ Years Remote Notice Period: Serving Notice Period or Immediate Joiner Only Job Summary: We are looking for a highly experienced ServiceNow Architect with 8+ years of hands-on experience in designing, implementing, and managing ServiceNow solutions. The ideal candidate should have deep technical expertise across multiple ServiceNow modules including ITSM, ITOM, ITAM, and HRSD, with a strong grasp of architecture principles and complex integrations. Key Responsibilities: - Design and implement end-to-end ServiceNow solutions across ITSM, ITOM, ITAM, and HRSD modules. - Provide architecture guidance for complex enterprise-level ServiceNow projects. - Lead ServiceNow implementations, customizations, and integrations with third-party tools. - Drive CMDB strategy, CSDM adoption, and Service Mapping initiatives. - Collaborate with business and technical stakeholders to define best practices and scalable architectures. - Customize Portals and Workspaces using AngularJS and ServiceNow UI Framework. - Ensure solution compliance with ServiceNow best practices and performance benchmarks. Mandatory Skills: - Strong expertise in ITSM, ITOM, ITAM, and HRSD. - Proficiency in JavaScript, Glide API, Flow Designer, Integration Hub, and MID Server configurations. - In-depth knowledge of CMDB architecture and CSDM framework. - Experience with ServiceNow Discovery, Service Mapping, and complex integrations. - Hands-on experience in Portal and Workspace customization. - Familiarity with ServiceNow Automated Test Framework (ATF) and Performance Analytics is a plus. Soft Skills: - Excellent communication, presentation, and stakeholder management skills. - Strong documentation and technical writing capabilities. - Ability to work in agile environments and collaborate with cross-functional teams. - Analytical thinking and strong problem-solving skills. Certifications (Preferred): - ServiceNow Certified System Administrator (CSA) - ServiceNow Certified Implementation Specialist (ITSM, ITOM, HRSD) - Certified Technical Architect (CTA) - ITIL or Agile/Scrum certifications (e.g., Certified ScrumMaster)

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