Assistant Vice President

6 days ago

Gurugram, India Vrinda Consulting Ltd. Full time

About the Role :We are seeking a highly experienced and strategic Assistant Vice President (AVP), ServiceNow Architect to join our growing technology team. This is a senior leadership role responsible for defining and governing the technical architecture of our enterprise-wide ServiceNow platform. The ideal candidate will possess deep expertise in ServiceNow best practices and will serve as a key technical leader, guiding the design and implementation of complex, scalable, and secure solutions.Key Responsibilities :- Define and execute the ServiceNow platform architectural roadmap, ensuring it aligns with overall business and IT strategies.- Provide technical leadership, mentorship, and guidance to ServiceNow development, administration, and support teams.- Lead the design and implementation of complex solutions, with a strong emphasis on ServiceNow best practices for ITSM and App Engine.- Architect robust, scalable, and secure technical solutions, demonstrating a strong command over n-layer/n-tier architectures.- Drive the adoption and successful integration of cutting-edge ServiceNow features, including NOW Mobile App, NOW Virtual Assistant, and NOW Assist.- Collaborate with business stakeholders, product owners, and other architects to translate business requirements into detailed, logical technical designs.- Oversee and define the strategy for platform integrations, leveraging ServiceNow APIs and other integration methods.- Conduct technical reviews and assessments of proposed solutions, ensuring adherence to architectural standards and governance.- Stay up-to-date with new ServiceNow releases, features, and industry trends to guide the continuous evolution of the platform.Key Requirements :- Extensive experience (8+ years) as a ServiceNow Architect or in a similar senior technical leadership role.- Proficiency in ServiceNow best practices, with a deep focus on ITSM and App Engine.- Expertise in ServiceNow development, including hands-on experience with scripting (JavaScript, GlideScript), APIs, and robust integrations.- Proven hands-on experience with NOW Mobile App, NOW Virtual Assistant, and NOW Assist.- Strong command over technical components like n-layer/n-tier solutions, with a logical and design-oriented approach.- Demonstrated experience in a large-scale enterprise environment.- Excellent analytical and problem-solving skills, with the ability to manage complex, multi-faceted projects.Preferred Qualifications :- ServiceNow Certified Technical Architect (CTA) or Certified Master Architect (CMA) certification.- Experience with other ServiceNow modules such as HRSD, GRC, CSM, or SPM.- Familiarity with agile methodologies and DevOps practices.Desired Attributes :- Exceptional communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.- Strong leadership skills and a collaborative mindset, with the ability to influence and lead cross-functional teams.- A proactive, self-motivated individual with a passion for continuous learning and innovation. (ref:hirist.tech)

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