Senior Key Account Manager

2 days ago


Hyderabad, India CJ Konsultants Full time

Position: Sr. Key Account Manager - Furniture Retaill Reports to General Manager Experience- Min 5 yrs Salary Range- 6 LPA-9 LPA Should be from the Luxury Furniture Industry Roles & Responsibilities Client Relationship Management - Build and maintain strong, long-term relationships with high-value clients and key stakeholders. - Act as the primary point of contact for assigned key accounts, ensuring seamless communication. - Address client needs proactively and provide tailored solutions that align with their preferences and expectations. Collaboration with Design & Dispatch Teams - Coordinate with in-house design and Dispatch teams to ensure timely and accurate delivery of products. - Provide client feedback to the design team for incorporating into new furniture collections. - Ensure product quality meets the luxury standards expected by the clientele. Sales & Reporting - Prepare and present sales forecasts, account status, and performance reports to Line Manager - Track key account performance metrics (e.g., revenue, order frequency, client satisfaction). Client Consultation & Customization - Work closely with clients to understand their specific requirements, including space planning and aesthetic preferences. - Offer expert consultation on luxury furniture trends, material choices, and design concepts. Post-Sales Support - Oversee delivery, installation, and after-sales services to ensure client satisfaction. - Handle any post-sales issues or complaints promptly and effectively to maintain client trust. Brand Representation - Represent the brand at industry events, trade shows, and networking opportunities. - Ensure all interactions and communications uphold the luxury positioning of the brand.


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