Urgent Search) Technical Support Specialist

3 weeks ago

Gurgaon, Haryana, India NIIT Full time
Job Description

NIIT provides comprehensive and scalable managed training services for learning administration that maps directly to our customer needs. Training is our business and passion. We are one of the largest training outsourcing provider in the world. NIIT delivers and administers 75,000 days of training each year, in 18 languages. We have designed and developed over 50,000 days of classroom training and 20,000 hours of web based training localized to more than 25 languages. NIIT is a global service provider. We have presence in more than 40 countries.

Link for our website: https://www.niit.com/mts/

NIIT is looking for Executive Client Services- Technical support / Associate technical Consultant (based on experience)

5 days working from Office, Gurgaon

Cabs facility both side for hiring zone areas.

Rotational Shift including night shift.

18 months of Surety Bond

SAP/SuccessFactors knowledge will be preferred.

Roles and Responsibilities

- Provide technical support to clients through phone, email, or chat.
- Troubleshoot and resolve technical issues related to software applications, hardware devices, and network connectivity.
- Maintain accurate records of customer interactions using CRM software.
- Meet performance targets for quality metrics such as first-call resolution rate, average handling time, and customer satisfaction.

Desired Candidate Profile

- 2-5 years of experience in BPO/Call Centre environment with a focus on international voice processes (blended) for technical support.
- Bachelor&aposs degree in Any Technical Specialization (BCA/B.Tech/B.E.).
- Strong communication skills with excellent verbal and written English proficiency.
- Ability to work rotational shifts including night shifts.

Please share your cv at [Confidential Information]

NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic

  • Technical SEO Specialist

    6 days ago

    Gurgaon, Haryana, India MSM Global Education Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description (JD) for a Technical SEO Specialist role:Job Title: Technical SEO SpecialistLocation: Gurugram officeJob Type: Full timeExperience: [2-5 Years]Job Summary:We are looking for a detail-oriented and analytical Technical SEO Specialist to join our digital marketing team. The ideal candidate will be responsible for analyzing, reviewing, and...

  • Technical Support Executive

    1 week ago

    Gurgaon, Haryana, India iQubit Consulting Full time ₹ 86,400 - ₹ 1,44,000 per year

    We're Hiring UrgentlyRole:Technical Support Executive –German / Dutch Language SpecialistLocation:Gurgaon (Sector 30) Work with one of ouresteemed clientsand grow your career in a premium international environmentWhat We're Looking For: Excellent communication skills inEnglish+German (B2/B2.2/C1)orDutch (B2/B2.2/C1)No MTI / RTI– clear, professional...

  • Technical SEO Specialist

    2 weeks ago

    Gurgaon, Haryana, India EMB Global Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title: Technical SEO SpecialistCompany: EMB GlobalLocation: Gurugram, HaryanaExperience: 2-3 YearsNotice Period: ImmediateJob Summary:EMB Global is seeking a highly motivated and results-oriented Technical SEO Specialist to join our dynamic digital marketing team. The ideal candidate will possess a strong understanding of search engine algorithms,...

  • Bengali Language Specialist(NATIVE)-WFH

    2 weeks ago

    Gurgaon, Haryana, India Sana Search International Full time ₹ 7,00,000 - ₹ 14,00,000 per year

    Company OverviewSana Search International is a prominent recruitment solutions firm established in 2019, headquartered in South Delhi, with branches across major metros and tier 2 cities. Recognized for skilled HR capabilities, we serve IT, Non-IT, and BPO/KPO sectors nationwide, valuing excellence and dedicated talent matching for diverse...

  • Search Engine Optimization Specialist

    6 days ago

    Gurgaon, Haryana, India Neev Realty Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time, on-site role for a Search Engine Optimization (SEO) Specialist located in Gurugram. The SEO Specialist will be responsible for performing keyword research, conducting SEO audits, building and managing backlink strategies, and optimizing web pages for search engines. The...

  • Nepali Language Specialist-WFH

    2 weeks ago

    Gurgaon, Haryana, India Sana Search International Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company OverviewSana Search International, established in 2019 with its head office in South Delhi, is a specialized recruitment firm offering comprehensive talent acquisition solutions across IT and Non-IT sectors in India. With a dedicated team and presence across metro and tier 2 cities, SSI is committed to delivering value-driven hiring services for...

  • Search Engine Optimization Specialist

    2 days ago

    Gurgaon, Haryana, India EstateOne Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionAt EstateOne, we are a forward-thinking real estate advisory company based in Gurgaon, simplifying property decisions for buyers, sellers, and investors. With a focus on transparency, trust, and tailored solutions, we help clients confidently buy, manage, and sell properties with ease. From dream homes to smart investments, our expert...

  • Technical Support Specialist

    2 weeks ago

    Gurgaon, Haryana, India American Express Global Business Travel Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Technical Support Specialist Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. What You'll Do on a Typical Day : You will be...

  • Search Engine Optimization Specialist

    2 weeks ago

    Gurgaon, Haryana, India Team Cowork Full time ₹ 3,60,000 - ₹ 4,80,000 per year

    Job Description :This is a full-time on-site role for a Search Engine Optimization (SEO) Specialist in Gurgaon. The SEO Specialist will be responsible for performing keyword research, conducting SEO audits, building links, analyzing web analytics, and implementing on-page SEO tactics. The role requires regular collaboration with the marketing team to...

  • Technical Support Specialist

    2 weeks ago

    Gurgaon, Haryana, India American Express Global Business Travel Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.What You'll Do on a Typical Day :You will be providing end user support in Amex...