Incident Management

Some of the things you will you be doing: Manage the process to restore normal service operation as quickly as possible to minimize the impact to business operations Provide a verbal summary of the business impact and urgency of the incident to call participants Provide to the technical bridge participants specific details of the incident with steps to...

Job Title & SummaryAs an Incident Manager at XBP Global, you will serve as the primary point of accountability for restoring normal service operations as quickly as possible following service disruptions. You will lead cross-functional incident response teams, coordinate resolution activities, and ensure minimal impact on business operations. This role...

Job Description We are seeking an experienced professional for the Incident Management role at KVC Consultants Ltd. This position requires a strong understanding of IT Service Management principles, including ITIL. You will be responsible for responding to incidents, identifying their root causes, and ensuring swift restoration of IT services while adhering...

Incident Manager GTT provides secure global connectivity improving network performance and agility for your people places applications and clouds We operate a global Tier 1 internet network and provide a comprehensive suite of cloud networking and managed solutions that utilize advanced software-defined networking and security technologies We serve thousands...

**Primary Skill**: - **Participate in Incident calls to understand the incident and discuss with business provide solution if required need to provide system recovery without impact.**: - **Participate in understanding, structuring and inception meetings to understand client requirements and design solutions from its early stages.**: - **Responsible to...

A Moving Experience.A Moving Experience.Position SummaryThis is a critical role within the Cerence Operations Centre team that will be responsible for responding, coordinating, communicating, and leading the department's incidents and major incidents. A broad technical understanding across service operations and hosting is essential, as well as a calm...

Level: L2+L3Manage all major incidents (Sev1, Sev2) and urgent/on-demand Sev3 incidents in a 24x7 centralized desk.Receive and log incidents via phone, email, and web in SNOW Portal.Perform initial assessment, categorization, and prioritization using the Call Logging Template (CLT).Lead and facilitate incident calls with full ownership until...

About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring...

**About Northern Trust**: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring...

Senior Incident Manager - 24/7 Rotational Shifts - Pune LocationAre you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative,...