SKY-Phygital RM-Branch Banking-RO-CE

2 days ago


Delhi, Delhi, India Kotak Mahindra Bank Limited Full time
Job Description

CEC-Relationship Officer Customer Engagement (ROCE)- BRANCH BANKING-RO-CE India JOB DESCRIPTION Job Role: . Enhancement of Deposit pool from Customers . Establishing standards and delivery of service . Sale of non-deposit products. Cross selling targets progressively . Sale of MF and Insurance products . Fee Income . Branch Administration . Regulatory Compliance . Manage productivity and overall morale of branch team members . Overall responsible for break-even and P&L of branch Job Requirements: . Overall 6yrs of Banking experience out of which 3-4yrs in Retail Liabilities . Must have had Sales experience and exposure, preferably of Liabilities products . Qualifications- MBA / CA/ CAIB . Good Leadership skills (though more tactical than strategic) . Thinker: Doer - 40:60 . In-depth understanding of financial instruments, markets and macro micro economic processes . Ability to carry along all the units involved in the customer service cycle to ensure customer DELIGHT . Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives.

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