Front Office Manager
4 weeks ago
The Front Office Manager is responsible for overseeing the day-to-day operations of the front office department including reception guest services reservations and concierge The role ensures smooth check-in check-out processes handles guest concerns manages staff and maintains the highest level of guest satisfaction and service standards Key Responsibilities Supervise and manage all front office operations including reception reservations concierge and guest services Ensure smooth and efficient check-in check-out processes Maintain high levels of guest satisfaction by promptly addressing and resolving complaints or requests Train mentor and schedule front office staff to ensure quality service delivery Monitor room availability rates and reservations in coordination with the sales and revenue team Ensure compliance with hotel policies procedures and service standards Prepare and review front office reports occupancy arrivals departures VIP guests revenue etc Manage guest feedback and implement corrective actions for service improvement Coordinate with housekeeping F B and other departments for seamless guest experience Handle VIP guests special requests and group bookings with attention to detail Ensure proper cash handling billing and audit procedures Conduct regular departmental meetings and briefings with staff Monitor and control front office expenses and contribute to achieving departmental budgets Requirements Bachelor s degree or diploma in Hotel Management or related field Minimum 5-7 years of front office experience with at least 2-3 years in a supervisory assistant manager role Strong knowledge of front office operations reservations systems and PMS software Opera IDS Cloud PMS preferred Excellent communication interpersonal and leadership skills Strong problem-solving and decision-making abilities Ability to handle pressure and guest complaints professionally Knowledge of multiple languages preferred but not mandatory Job Types Full-time Permanent Pay 45 000 00 - 50 000 00 per month Benefits Cell phone reimbursement Food provided Health insurance Paid sick time Provident Fund
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Front Office Manager
3 days ago
Kolhapur, MH, IN QTONET PRIVATE LIMITED Full timeAbout the Role We are seeking an experienced and customer-focused Front Office Manager to oversee all front desk operations at our property in Lonavala The ideal candidate will be a strong leader with a warm personality and exceptional organizational and interpersonal skills You will be the face of the property and play a critical role in ensuring every...
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Manager: Front Office
3 weeks ago
Thane, MH, IN Sagar Fabrics Full timeSummary We are hiring a Front Office Manager to lead and manage all front desk operations in our Thane property Job Responsibilities Manage front office staff and daily operations Oversee reservations guest services and check-in check-out procedures Ensure compliance with service standards and policies Handle escalated guest issues and resolve them...
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Front Office Manager
4 weeks ago
Latur, MH, IN Gigadocs Softtech Private limited Full timeThe Front Office Manager is responsible for overseeing the day-to-day operations of the front office department including reception guest services reservations and concierge The role ensures smooth check-in check-out processes handles guest concerns manages staff and maintains the highest level of guest satisfaction and service standards Key Responsibilities...
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Front Office Assistant
3 days ago
Palghar, MH, IN Kamal Hospitality Full timeJob Title Front Office Executive Location Wada Palghar Department Front Office Reports To Resort Manager Job Summary We are looking for a professional and friendly Front Office Executive to manage our front desk and perform a variety of administrative and clerical tasks The ideal candidate will be the first point of contact for the company delivering...
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Front Office Assistant
3 days ago
Karjat, MH, IN paramount riverfront resortand spa Full timeJob Title Front Office Assistant Location Paramount Riverfront Resort Spa Karjat Department Front Office Guest Relations Reports to Front Office Manager Job Summary We are looking for a friendly well-spoken and customer-focused Front Office Assistant to join our team As the first point of contact for our guests you will play a key role in ensuring an...
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Front Office Executive
1 week ago
Thane, MH, IN Tieten Medicity Hospital Full time- Front Office Executive Department Front Office Administration Location Hospital Premises Reports to Front Office Manager Hospital Administrator Position Overview The Front Office Executive is the first point of contact for patients visitors and vendors The role requires excellent communication customer service skills and the ability to handle reception and...
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Front Office Supervisor: Ids
3 weeks ago
Kolhapur, MH, IN Sagar Fabrics Full timeSummary The Front Office Supervisor will assist in managing all front desk operations ensuring a seamless guest experience and supervising the front office team This role involves using IDS software to manage reservations check-ins outs billing and reporting while maintaining high standards of guest service Key Responsibilities Supervise daily front office...
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Front Office Manager
2 weeks ago
Mahabaleshwar, MH, IN Marriott International Full timeAdditional Information Job Number25192515 Job CategoryRooms Guest Services Operations LocationLe Meridien Mahabaleshwar Resort Spa 211 212 Mahabaleshwar - Medha Road Mahabaleshwar Maharashtra India 412806 ScheduleFull Time Located Remotely N Position Type Management JOB SUMMARY Responsible for all front office functions and staff Areas of responsibility...
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Front Office Supervisor
3 weeks ago
Kolhapur, MH, IN QTONET PRIVATE LIMITED Full timeJob Summary We are looking for a professional and guest-oriented Front Office Supervisior with working knowledge of IDS Hotel Property Management System The candidate will play a key role in delivering an exceptional guest experience by managing front desk operations including check-ins check-outs reservations and guest queries Key Responsibilities Welcome...
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Front Office Executive
3 weeks ago
Mahabaleshwar, MH, IN Aavesh Enterprises Full timeJob Summary As a Front Office OJT On-the-Job Trainee you will gain hands-on experience in front office operations learning how to manage guest check-ins check-outs reservations and overall guest service Under supervision you will support the front desk team in ensuring a seamless and professional guest experience while developing skills essential for a...