Only 24h Left Team Leader II Domestic

4 weeks ago

Thane Navi Mumbai Mumbai, India Teleperformance Global Services Private Limited Full time

Job Description Description We are seeking an experienced and motivated Team Leader II Domestic to join our dynamic team. The ideal candidate will have 1-2 years of experience in a supervisory role and will be responsible for leading a team to achieve operational excellence. The Team Leader will play a crucial role in developing team capabilities, driving performance, and ensuring that the team meets its goals. Responsibilities - Oversee daily operations and ensure team performance meets company standards. - Develop and implement strategies to improve team efficiency and productivity. - Conduct regular team meetings to provide updates and gather feedback. - Provide training and support to team members to enhance their skills and knowledge. - Monitor and analyze team metrics to identify areas for improvement. - Collaborate with other departments to ensure alignment of goals and objectives. - Prepare reports for management on team performance and progress. Skills and Qualifications - Bachelor's degree in Business Administration, Management, or related field. - 1-2 years of experience in a team leadership or supervisory role. - Strong understanding of operational processes and performance metrics. - Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and project management tools. - Excellent communication and interpersonal skills to manage team dynamics. - Ability to analyze data and make informed decisions based on metrics. - Strong problem-solving skills and ability to handle conflicts effectively.

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