Front Office Associate

3 days ago


Kollam KL IN Fragrant Nature Resort Full time

Key Responsibilities Welcome guests with a warm and professional attitude Handle check-in and check-out procedures efficiently Manage room reservations and update PMS Property Management System Provide accurate information about hotel services facilities and local attractions Answer phone calls and direct inquiries promptly Coordinate with housekeeping and other departments for smooth operations Handle guest complaints politely and ensure timely resolution Maintain front desk cleanliness and readiness Process payments and maintain cash float Prepare daily reports and handover notes Requirements Male candidates preferred as per operational requirement Minimum 1 year experience in Front Office Guest Service freshers with good communication also accepted Excellent communication skills in English and Malayalam additional languages an advantage Good grooming standards and professional appearance Knowledge of hotel PMS software preferred Willingness to work in rotational shifts Job Types Full-time Permanent Pay 15 000 00 - 18 000 00 per month Benefits Food provided Ability to commute relocate Kollam Kerala Reliably commute or willing to relocate with an employer-provided relocation package Preferred Application Question s How many years of experience do you have in Hotel Industry Location Kollam Kerala Preferred Work Location In person



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