Sales Manager – SaaS/Enterprise Sales
4 weeks ago
Job Description
Job Title: Sales Manager SaaS/Enterprise Sales
Location:Whitefield, Bangalore (Also hiring in Mumbai Priority)
Open Positions: 2
CTC Range: 35 40 LPA (including 30% variable)
Experience: 815 years
Employment Type: Full-Time | Individual Contributor Role
Travel Requirement: Up to 50% (Field Sales Role)
About the Sales Manager Role
A Sales Manager plays a strategic role in engaging customers across various industry segmentssmall, medium, large enterprises, and public sector organizationswith commercial fleets. The Sales Manager is responsible for understanding customer pain points, positioning product offerings as a solution, and managing the engagement from initial interaction through contractual closure.
This role requires a consultative approach to solution selling, excellent relationship management, and strong collaboration with internal teams to drive customer success and long-term value.
Key Responsibilities1. Relationship Management
- Develop and maintain strong, trust-based relationships with prospective and existing customers.
- Act as the primary point of contact during the sales qualification phase.
- Continue relationship engagement through to onboarding and eventual handover to Customer Success Management (CSM) teams.
2. Solution Design
- Collaborate with Pre-Sales teams to tailor optimal solutions aligned with the customers business needs.
- Coordinate POC (Proof of Concept) and trial executions to ensure alignment with customer timelines, milestones, and ROI expectations.
- Facilitate a seamless transition to the CSM team post-commercial onboarding.
3. Customer Adoption
- Support CSM teams by providing industry and customer insights that drive product adoption and alignment with evolving customer objectives.
- Participate in customer QBRs (Quarterly Business Reviews) or QSRs (Quarterly Service Reviews) where required.
4. Customer Engagement
- Build long-term customer engagement by sharing new features, industry trends, and best practices.
- Conduct regular check-ins to ensure consistent customer experience and satisfaction.
5. Customer Advocacy
- Be the voice of the customer within the organization, representing their needs and expectations during sales qualification and solution design phases.
- Collaborate with cross-functional teams (product, engineering, marketing) to ensure the solution roadmap aligns with customer priorities.
6. Industry Engagement
- Stay current with industry trends, customer challenges, and competitor activity.
- Represent the organisation at industry events, workshops, and conferences to generate leads and deepen industry knowledge.
- Collaborate with the marketing team to execute customer-focused events, webinars, and other outreach initiatives.
- Share best practices and contribute to internal sales enablement content such as pre-sales playbooks and knowledge bases.
Qualifications
- Education: B.Tech/B.E. (Mandatory)
- Experience: 78 years (minimum) of experience in end-to-end sales within the following domains:
- Automotive Telematics / Fleet Management
- IoT / Embedded Systems
- SaaS / Software / Data Analytics / ERP
- IT-ITeS / Enterprise Technology Solutions
- Demonstrated success in handling complex sales cycles with enterprise clients.
- Strong negotiation, communication, and relationship management skills.
- Ability to work independently in a fast-paced, field-sales environment.
Role Type & Travel
- Role Type: Individual Contributor
- Location:Whitefield, Bangalore
- Travel: Up to 50% for client meetings, trials, industry events, and workshops
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