KAM/Market Research Manager

4 days ago

Bengaluru India ExcelR Solutions - Bangalore Full time

Job Description

Job Description

Qualification

- Any Graduate

Salary: Not a constraint for right candidate

Experience: 5+ year(s) (Required)

About ExcelR

ExcelR is a leading edtech company founded by distinguished alumni of IIM and ISB, dedicated to transforming careers through world-class upskilling. Recognized twice with the Deloitte Fast 50 Award, ExcelR is one of Indias fastest-growing tech companies. With an employee size of 450+, we have a strong PAN India and USA presence. With a thriving community of 300,000+ learners, ExcelR delivers impactful learning experiences across the globe. We proudly collaborate with premier institutes like IIT Madras, IIT Jammu, IIT Roorkee, and BITS Pilani, offering cutting-edge programs.

Job Title

Key Accounts Manager / Market Research Manager (Hotels & Restaurants)

Location:

Bangalore (On-field role)

Experience Required

Minimum 5 Years (in field surveys, market research, business development, or hospitality/hotel industry preferred)

About The Role

ExcelR is launching a large-scale training and placement program for rural youth in job roles such as Kitchen Assistants, Stewards, and Cleaning Staff, focusing on the hospitality sector in metro cities.

We are looking for experienced Key Accounts Managers who will map, engage, and collect manpower requirement data from restaurants, cafes, hotels, and food chains across Bangalore and place the deserved candidates.

Key Responsibilities

Survey & Data Collection

- Identify and visit target restaurants, hotels, and food outlets in assigned zones of Bangalore.
- Collect structured data on job vacancies in roles such as:

- Kitchen Assistant
- Steward / Waiter
- Cleaning/Housekeeping Staff
- Delivery Helpers, Dishwashers, etc.

- Capture salary structure, shifts, working hours, perks/benefits, onboarding process, and skill expectations.

Stakeholder Engagement

- Build rapport with restaurant managers, HR heads, or owners.
- Explain ExcelRs training and placement program and promote potential hiring collaboration.
- Identify pain points in staffing/hiring and provide insights for ExcelRs program design.

Reporting & Documentation

- Accurately document data using mobile apps/Google Forms/CRM tools.
- Ensure data validation, geo-tagging, and timely submission of survey reports.
- Share daily/weekly progress reports and area-wise insights with the central operations team.

Continuous Mapping & Relationship Management

- Maintain a structured database of visited outlets with updates on hiring frequency and satisfaction.
- Follow up with interested restaurants for recruitment collaboration or placement support.
- Keep track of industry trends in staffing/hiring practices within the hospitality sector.

Required Qualifications & Skills

- Minimum 5 years of experience in:

- Field data collection
- Experience in hotel/restaurant industry is a plus but not mandatory

- Knowledge of English, Kannada & Hindi
- Strong interpersonal and communication skills
- Tech-savvy: Familiarity with using mobile apps, forms, Excel/Google Sheets
- Self-driven and comfortable with extensive field travel
- Two-wheeler and valid driving license

Benefits

- Competitive salary with performance-linked incentives
- Travel & daily allowance for field visits
- Opportunity to work on a large-scale impact-driven project

Job Category: Sales/ Business Development

Job Type: Full Time

Job Location: Bengaluru

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