Technical Associate

Job Description Inviting applications for the role of Technical Associate - Cloud Infra Monitoring We are looking for a skilled and proactive Azure Cloud Monitoring Engineer to join our Network Operations Center (NOC) team. The ideal candidate will have a strong background in monitoring and managing Azure cloud infrastructure to ensure its performance, security, and availability. You will be responsible for real-time monitoring, incident management, troubleshooting, and optimizing the performance of Azure-based systems. Responsibilities - Azure Cloud Monitoring: - Monitor Azure infrastructure, including virtual machines, networks, storage, and services using Azure Monitor, Log Analytics, and other monitoring tools. - Set up alerts, thresholds, and dashboards to ensure the health and performance of all Azure resources. - Proactively monitor and manage Azure services such as Azure App Services, Azure Functions, Virtual Networks, Azure Storage, and Azure SQL Database. - Incident Detection and Response: - Respond to and resolve real-time incidents, alerts, and performance issues across the Azure environment. - Troubleshoot connectivity, latency, and availability issues across Azure resources. - Escalate issues as needed and collaborate with other technical teams to resolve complex problems. - Performance Optimization: - Identify and resolve performance bottlenecks and resource inefficiencies in Azure environments. - Perform capacity planning and optimization of cloud resources to reduce costs and improve overall system performance. - Regularly review performance metrics and recommend changes to enhance the efficiency of Azure resources. - Automation and Scripting: - Write and maintain scripts (e.g., PowerShell, Azure CLI) to automate monitoring tasks, incident resolution, and resource management. - Develop and implement automation for Azure resource provisioning and scaling using Azure Automation, Azure Functions, and ARM templates. - Documentation and Reporting: - Maintain detailed documentation related to monitoring configurations, best practices, troubleshooting steps, and incident reports. - Provide regular reports on system health, incident response, and Azure resource utilization to stakeholders. - Collaboration and Escalation: - Work closely with other NOC team members, system administrators, and Azure engineers to resolve complex issues and optimize cloud services. - Participate in cross-team meetings to review incidents and improve response times and procedures. Qualifications we seek in you Minimum Qualifications / Skills - Education: - Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work xerience). - Experience: - Good experience working with Azure cloud environments. - Hands-on experience with monitoring tools like Azure Monitor, Log Analytics, and Azure Security Center. - Proficiency in managing and troubleshooting Azure resources such as virtual machines, storage accounts, networks, and databases. - Experience with incident management and monitoring of cloud-based services. - Skills & Knowledge: - Strong understanding of Azure services, networking, storage, and security configurations. - Proficiency in scripting and automation (PowerShell, Azure CLI). - Experience with Azure Resource Manager (ARM) templates and Azure Automation. - Understanding of monitoring and alerting systems, and a proactive approach to detecting performance issues before they impact service availability. - Knowledge of containerized applications in Azure (Azure Kubernetes Service) is a plus. Preferred Qualifications/ Skills - Microsoft Certified: Azure Administrator Associate or Azure Solutions Architect Expert. - Microsoft Certified: Azure Fundamentals. - - - - - -