E-commerce Operations Associate

17 hours ago

Gurugram Gurugram India WHY Nutrition Full time

Job Description Purpose Ensure that every product leaving our warehouse reflects the precision and care WHY Nutrition stands for. Role Overview As an Operations Associate, you will manage daily order fulfilment, last-mile coordination, and inventory accuracy for the Gurugram distribution hub. You'll learn the full D2C supply chain end-to-end from procurement to doorstep delivery. Responsibilities Pick, pack, and dispatch daily online orders using Shopify and shipping partner dashboards. Coordinate handovers with last-mile partners and verify COD settlements. Monitor inventory, expiry, and damages; perform daily reconciliations. Maintain hygiene and operational SOPs within the facility. Support process improvement initiatives in packaging and delivery optimization. Qualifications 03 years in warehouse, e-commerce, or dark-store operations. Strong attention to detail, punctuality, and accuracy. Basic Excel / Google Sheets skills. Physically fit and comfortable in a fast-paced environment. Growth Path Operations Associate Shift Supervisor Assistant Operations Manager City Ops Lead Regional Operations Head Compensation Competitive salary with quarterly performance bonuses and ESOP eligibility after 12 months.

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