E Commerce Operations Manager

3 weeks ago

Gurugram, India Idam Natural Wellness Full time

Job Title: Lead E-Commerce Operations

Location: Gurgaon (Head Office)
Brand: BellaVita (Guardian Group)

About BellaVita

BellaVita is one of Indias fastest-growing beauty & personal care brands under Guardian Group, known for its innovation, premium quality, and omnichannel presence. We are scaling rapidly across marketplaces, D2C platforms, and offline channels making us a dynamic space for talent passionate about growth and impact.

Role Overview : -

We are looking for a high-caliber professional to lead our E-Commerce Operations. This role demands a strong command of data-driven decision-making, inventory and demand planning, key account management, and end-to-end operational excellence. The ideal candidate is analytical, agile, and has proven experience in scaling e-commerce businesses.

Key Responsibilities : -

  • E-Commerce Operations Management: Oversee day-to-day operations across all marketplaces and D2C platforms to ensure seamless order fulfillment and customer experience.
  • Inventory & Demand Planning: Analyze data to optimize inventory levels, reduce stock-outs, and improve supply chain efficiency.
  • Key Account & Partner Management: Lead discussions with key marketplaces, 3PL partners, and distribution networks to drive growth and operational alignment.
  • Data-Driven Insights: Build and monitor dashboards on sales, demand forecasts, and operational KPIs; translate insights into action plans.
  • Distribution Management: Drive end-to-end demand and distribution strategies to enhance reach and reduce TAT.
  • Process Excellence: Identify bottlenecks, implement process improvements, and drive SOP adherence across e-commerce operations.
  • Team Leadership: Lead and mentor a high-performing team, fostering a culture of accountability, ownership, and performance excellence.

Key Requirements : -

  • Tier 1 / Tier 2 college graduate (MBA preferred) with 5–8 years of experience in E-Commerce Operations / Supply Chain / Key Account Management in a high-growth FMCG, D2C, or Ecommerce.
  • Proven track record of data-driven decision making, inventory optimization, and operational process improvement.
  • Strong understanding of marketplace dynamics, demand forecasting, and distribution management.
  • Excellent analytical, communication, and stakeholder management skills.
  • Ability to work in a fast-paced, entrepreneurial environment with cross-functional teams.

What We Offer

  • Opportunity to lead the e-commerce operations for one of India's most dynamic beauty brands.
  • High ownership, steep learning curve, and direct exposure to senior leadership at Guardian Group.
  • A culture of innovation, agility, and impact.

Interested candidates can connect with Somesh Malviya at or WhatsApp on

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